Arnie Bliven
Salt Lake City, UT 84116
Professional Profile
Have worked over twenty years in the Home Improvement Industry with experience in Sales Management,
Warehouse Management, Customer Service, and Inventory Control. Have been employed by Sherwin Williams
Co. for the past twenty-three years with several promotions accredited due to work ethic.
Achievements and Experience
● Operational manager for Sherwin Williams Co
● Sales Management
● Customer Service
● Staff development
● Inventory control management
● Order processing and scheduling
● Sales
● Vendor Relations
Professional Experience
Sherwin Williams Co. 1990 to June 2013
Operations Manager 2008-June 2013
Adminstration
■ Process customer orders for products and services
■ Assist store personnel in determining pricing levels
■ Coordinate scheduling of customer orders with installation subcontractors
■ Assist store and credit department in resolving customer service issues and complaints
Inventory Control:
■ Analyze and determine products and stock levels
■ Negotiate pricing with vendors
■ Place orders for products needed for ongoing work and specialty jobs
■ Ensure customer orders are filled accurately and promptly
Store Administrator March 2002-October 2008
■ Ensure retail and wholesale customers are appropriately serviced to meet or exceed their expectations
■ Support and assist the sales representatives in their selling activities
■ Accurately prepare and maintain records of inventory and sales
■ Organize and maintain store and warehouse to maximize efficiency and ensure safety, loss prevention
and security guidelines are being met
Sales Representative January 2000-March 2002
■ Call on existing customers to determine product needs and obtain orders
■ Call on potential customers to expand account base (including cold calls)
■ Prepare quotes and bids for new and existing customers for products and services
■ Act as liaison between customers and servicing stores
Warehouse Manager, Floor Covering Center May 1995-January 2000
■ Oversee day-to-day operations of the floorcovering center
■ Receive stock to assure invoice accuracy and inspect for quality control
■ Process invoices and chargebacks to vendors
■ Process customer billing invoices
Warehouse Supervisor, Commercial Store 1992-1995
● Staff Development
● Inventory control management
● Supervised equipment use
Delivery Driver, Sherwin-Williams Company 1990-1992
● Customer relations
● Managed the equipment and maintenance
● Ensured deliveries were made in timely manner
Education: Salt Lake Community College
● Communications
● Graphic arts