Engineer Technical Support

Title: Domino Administrator

Primary Skills: Domino Administration/Technical Support

CORRESPONDENCE ADDRESS Email :

************@*******.***

***/**, ********** ****** *****, Mobile : -

+919*********

Takiya ward, Kurla -West,

Mumbai - 400070.

Objective :- To pursue a challenging career in the Computer Industry, where

I can apply my knowledge, acquire new skills and closely with a team of

highly experienced professionals.

Career Profile:

Reliance is having five data centers within Reliance DAKC campus, my

responsible includes maintaining Linux, Domino server Support also includes

maintaining server health, backup & monitoring on day to day basis.

Other Experience: - As company supporter in Ideal Surgical Parel. (April

2009- April 2010)

Professional Experience:

1 Company: - Reliance Communication ( 16 / 04 / 2012-till date)

Position Held: Engineer - Mail management (Officer)

Location Project: Reliance Communication, DAKC, Navi Mumbai.

Responsibility Areas:

. Installation, Monitoring and administration of Scalix mail

Server (Linux base), managing user accounts. Customizing Accounts,

Setting general preference and Password rules.

. We are supporting All ReliainceADA Group with a CI count of around

50+ domino servers with a user base of more than 80000.

. Configuring & Installing Domino Servers 8.X.X,

. Installing Fix Patches and Hot Fix when it requires

. Handling escalations and sharing RCA's with customer, if any.

. Performance improvement of the server by doing fine tuning.

. Providing technical training for the incident management team.

. Doing follow up with vendor on customer behalf (generally IBM

support)

. User creation and configuration on Blackberry server.

. Online Technical support to remote local IT engineers

. Replying to user / customer queries on mail

Project Experience

. Implementation of Scalix Mailing System.

. Migration of users from Lotus mailing system to Scalix mailing system.

. HA implementation of Scalix mailing system (In process).

. Implementation of DAOS (In Process)

. Server and client upgrade to 9.0 version (In Process)

Company: - RBPO (7June 2010- 14 April 2012 )

Position Held: Tech Support Engineer

Location Project: Reliance Communication, DAKC, Navi Mumbai.

Technical Skill Set:

Mail Server:- Lotus Domino Server R 7x / R 8x

. Managing Servers and Users

. Troubleshooting common mail setup and Routing problems

. User Registration, certification, recertification and Security

. Replication Scheduling and Troubleshooting

. Managing database ACL

. Maintenance and troubleshooting of database

. Transaction logging and restoration

. Checking Log.nsf for Mail Routing and Replication Issues.

. Remote trouble shooting through terminal VNC, and Windows remote

tools (mstsc), RAdmin & Putty.

. Delegation of Mail file and calendars to others Installation of

Primary and additional Domino Servers

. Renaming of users and moving mail files

. Implementing Policies & managing ACL of databases

. Creation of connection documents for mail routing & scheduled

replication.

. Implement Clustering

. Automated user creation, deletion, renaming, migration (lotus domino

to Scalix) and mailbox backup process using shell scripts.

. Migrate the 20000 users from Lotus Notes to Low Cost Mailing System

Scalix.

. Archive creation also troubleshooting on archive issue.

. Local client mail sending and receiving issue.

Lotus notes Client

. Archive creation also troubleshooting on archive issue.

. Local replica creation, replica setting and troubleshooting on it.

. Local client mail sending and receiving issue.

. Location creation and connection document creation.

. Troubleshooting on Calendar related issue.

. Access and delegation.

. Template replacement

. Lotus client installation.

. ID file configuration

. Bookmark creation

. Handling local Address book issue.

Qualification:- BSc. Computer Science (2006 - 2009 )

Certification: - NIIT: - DIPLOMA IN .NET TECHNOLOGY

Personal Details:-

. Name : Rohit Dhandas Bairagi

. Date of birth : 13th September 1988

. Sex : Male

. Nationality : India

. Marital status : Unmarried

. Languages known : English, Hindi & Marathi

. Hobbies : Playing cricket &

swimming

I hereby declare that the above information is correct to the best of

my knowledge and belief.

[Rohit Dhandas

Bairagi]

Date:

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