Customer Service Sales

B.SANTHOSH

GRADUATE COMMERCE

PERMANENT ADD: PRESENT ADD:

**/* ******* ***** ******, 33/16-

M.C.M.GARDEN STREET,

MINJUR, 3 RD LANE,

CHENNAI-601203

OLDWASHERMENPET,

MOBILE NO: 979******* CHENNAI-600021

EMAIL: ***********@*****.***

Personal profile:

A motivated and committed business studies

Graduate with a proven abilitiy to effectively

Evaluate, organise and prioritise work within a

Overall project schedule.able to communicate

Effectively with work colleagues at all levels,

Including key stakeholders and senior managers,

With the ultimate aim of delivering quality and value for money.

B.santhosh is currently looking for a suitable graduate managerial or consultant position

with a reputable and forward thinking organization.

EDUCATIONAL QUALIFICATION:

COUR PERCENTA YEA

SE INSTITUTION GE R

INFANT JESUS

MATRIC

SSLC HR,SEC SCHOOL. 58% 2005

MANALI NEW

TOWN

S.M.D.GOVT

SCHOOL

HSC WALLTAX ROAD, 60% 2007

CHENNAI

S.C.P.JAIN

COLLEGE

B.COM MINJUR 58% 2010

CHENNAI

COMPUTER SKILLS:

• MS WORD

• MS POWER POINT

• TYPING

• TALLY EXP 9

LANGUAGE KNOWN:

• TAMIL (READ AND SPEAK)

• ENGLISH (READ AND SPEAK)

• TELUGU (SPEAK)

HOBBIES:

• LISTENING TO MUSIC

• PLAYING CAROM

• READING BOOKS

• DRAWINGS AND PAINTINGS

Academic qualification

B.com (Bachelor of commerce)

A’LEVELS:ACCOUNTS (B) English (A) Commerce (B)

Work experience

Associate financial service manager(AFSM) and customer support:

icici prundential life insurance ltd ( 9 months)3rd mar2011 to 17th nov 2011.

•

•

• fixing appointment

• face to face conversation with customer

• collecting file and move to quality department

• make a file to positive result

• Customer handling

• finish the monthly target.

Trainee Admin Assistant: And sales admin maintainess:

Raghavendra agencies Chennai. Clearing and forwarding agent of sagar cements.

(1 yrs 5 months)18th dec 2011 to 22nd may 2013

• Despatch details daily/monthly preparation

• Data entry operaters

• Working in ms word

• Working in tally exp 9

• Mail checking and forwarding

• Customer handling

Responsible for encouraging best practise and excellent customer service and providing

my

Team with daily support and formal supervision.

Duties:

• Monitoring revenue expenditure.

• Maintaining accurate records and preparing reports for senior managers.

• Helping to write up reports for presentation and publication.

• Managing the department’s entire filing system.

• Participating in training, supervision and team meetings.

• Providings assistance and advice to service users.

• Developing and recommendings service improvement.

• Giving powerpoint presentation to senior managers & directors.

• Maintaining accurate records of expenditure, accounting, costing & billing.

EXPERIENCE & KEY COMPETENCIES:

MANAGEMENT SKILLS:

• A clear understanding of management principles.

• Able to work as part of a multidisciplinary team.

• Experience of giving professional advice and guidance.

• Public relation experience, able to promote a companies achievements and

services, and to further develop a brand.

• Familiar with customer relationship management systems.

• Creating a client database.

• Able to monitor the progress of the company’s business plan.

• Able to provide expertise,advice and support for sales campaigns and

marketing activities.

• Experience in the analysis of marketing database.

• Marketing tnteiligence & competitive analysis.

• Experience in customer-level data analysis, customer segmentation,

predicitive modeling, etc.

PERSONAL ATTRIBUTES:

• Ability to inspire confidence and engage staff right across an organization.

• Articulate, enthusiastic and self motivated.

• Highly organized with good planning skills & ability to meet strict

deadlines.

• Excellent written and oral communication skills with ability to clearly

communicate ideas and results to non- technical business people.

• Ability to work under pressure.

• Target driven with unlimited amounts of energy and enthusiasm.

References:

Not available

Personal:

Driving license: yes

Voter id: yes

PAN card: yes

PERSONAL PROFILE:

NAME : B.SANTHOSH

FATHER NAME : G.BALARAMAN

DATE OF BIRTH : 17.03.1989

NATIONALITY : INDIAN

RELIGION : HINDU

GENDER : MALE

MOTHER TONGUE : TAMIL

MARTIAL STATUS : SINGLE

DECLARATION:

I here by declare that the above furnished information is true to the best of my

knowledge.

B.SANTHOSH

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