Technical Support Executive

NIPUN AGRAWAL

Mobile:971-***-****/ E-mail: *********@*****.***

Correspondence Address: - f-5,east jyoti nagar,shahdara delhi-93

CARRIER OBJECTIVE:

To establish a career with an organization that provides challenging and

sound learning opportunities and which will drive me to explore and reach

the zenith through the weight of my contributions towards the organization.

ACADMIC QUALIFICATION:

> B.A from Agra University in year 2005

> 12th from NOS in year 2002

> 10th from U.P Board in year 2000

PROFESSIONAL QUALIFICATION:

> PGDCP from AGRA Universty in year 2006

> 1 year Diploma in Hardware & N/W with CCNA

COMPUTER SKILLS:

> Configuration of software & Hardware,Troubleshooting,Antivirus

configuration,Window installation & troubleshooting, internet

connectivity issue (wired or wireless)

> Key skill on windows: - DNS,DHCP,MS Outlook, Window installation &

troubleshooting

> Operating System-window xp,window vista,window7

> Network Technology-OSI modal,TCP/IP Protocols,LAN,WAN,IP Addressing

WORK EXPERINCE:

> 18 month experience(20th may 2011 to 2nd nov 2012 ) with Wipro BPO as a

Senior Technical Supprt Executive provided technical support for Internet

& other technical issues

> 8 month experience(5th nov 2012 to 11 may 2013) with GLMS LTD as a

Technical support Admin responsible for the troubleshooting &

installation of window(xp,vista,window7), printers,internet connectivity

issue (wired or wireless) configuration, implementation, and monitoring

of networking devices such as modems, routers and switches

PERSONAL PROFILE:

Father's Name : Mr. A. K. Agarwal

Date of Birth : 10th April, 1983

Marital status : Single

Language : Hindi,English

Hobbies : Singing & net surfing

Declaration

I hereby declare that all the information provided by me in this

application is factual and correct to the best of my knowledge and belief

Date

Place

Nipun Agrawal

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