Computer & Networking Tech

Joshua L Nelson

***** ***** **

Enon, Va ******

804-***-****

******@*****.***

Objective

A challenging position as a computer or networking technician and the possibility of career

advancement.

Keywords

computer repair, networking, isp, router, break fix, switch, on site, in home

Employment History

1997 - Present Computer/Networking Technician

A Geek on Wheels, Richmond, Va

Work as a onsite technician primarily break fix to residential and commercial clientele. Set

up firewall and LAN consisting of Linux and Windows machines. Answering phone calls and

provide tech support to customers with ongoing maintenance support agreements with such

products as office, windows 2000, Xp, Vista, and Win 7. Troubleshoot and diagnose firewall,

modem and router issues.

1993 - 1997 Theatre Manager

Regal Cinemas, Charlottesville, Va

Started as Assistant manager and was promoted to Gen Manager. Duties to include employee

scheduling, payroll, selling tickets, and concessions items, as well as fielding customer praises

and complaints.

Education

A.A.S Computer Science focus on IT/Networking

ECPI Technical Institute. Richmond, VA

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