Technician Software

Location:

Posted:

August 29, 2013

Joel C. Tiangco

****.*******@*****.***

Skills:

• Computer hardware including assembly and disassembly of computers and laptops

• Install and configure operating systems including Windows 7/8, Microsoft Vista, Windows

Server/2000/NT Windows 2003/Windows 2007/Macintosh OSX, and Windows XP

• Configure and repair Apple software and hardware

• Installation, maintenance, and repair on laptops, desktops, communications equipment, tablets, smart-

phones, and printers

• Troubleshoot OS problems including viruses and malware

• Install and configure WIFI systems

• Familiar with Unix/Linux HTML, JavaScript, CSS, VMWare, MS Office, WireShark

• Type 60 WPM

Work Experience:

Desktop Support, HCPCFixIT, Los Angeles, CA Dec 2011-June 2013

Performed installation, maintenance, and repair on laptops, desktops, communications equipment, tablets, smart-

phones, and printers.

Independent Consultant, Los Angeles, CA June 2010 - Dec 2011

Worked as technician specialist for nationwide video telecommunications relay service. Conducted outcalls to

recruit clients, introduced products, install software/equipment, ran diagnostics, troubleshoot, configured routers,

worked with firewalls, and performed minor system adjustments and repairs, which followed design and

installation specifications. Developed and maintained positive consumer relations for the company.

Counter Intelligence Agency, Best Buy, Torrance, CA Oct 2010 - January 2011

Worked as a computer technician for national electronics chain. Assisted in-store customers with troubleshooting,

updating, cleaning, repairing, and maintaining their computers. Performed software installation, diagnostic

services as required.

PC Technician, Rochester Institute of Technology, Rochester, NY August - December 2009

Student clerk for campus computer services. Upgraded, installed, conducted troubleshooting, backed-up, plus

updated PCs along with Apple computers for students and staff.

Education:

• A+ certification, ABCO Technology, Los Angeles, CA, Oct 2012

• A.A.S., Applied Computer Technology, Rochester Institute of Technology, Rochester, NY, Nov 2009