Customer Service Manager
Resume:
William Edward Schaecher
Zebulon, NC 27597
**********@*****.***
SUMMERY
Twelve years experience in laptop and desktop repair and troubleshooting and data entry.
EDUCATION
Information Systems Security Associates Degree Anticipated Spring 2014
Wake Technical Community College, Raleigh NC
September 2010 – December 2011
Information Technology Foundations Certificate
Wake Technical Community College, Raleigh NC
September 1995 – February 1998
Associates in Computer Technology II
ECPI Technical College, Raleigh NC
SKILLS
Proficient with Linux and Windows based environments
MS Office knowledgeable in using Office suite programs
Networking able to set up and diagnose networks
Computer Repair able to find and fix problems with computer systems
CPR and First aid trained to be a first responder.
WORK EXPERIENCE
February 2008 – August 2013
The Game Connection 6727B Knightdale Blvd
ASSISTANT MANAGER 919-***-**** Knightdale, NC
Game Representative and Judge
Customer Service
February 2007 – May 2010
Flextronics 1000 Innovation Ave
TEST TECHNICIAN 919-***-**** Morrisville, NC
February 2004 – February 2007
Solectron 1000 Innovation Ave
MACHINE OPERATOR 2-919-***-**** Morrisville, NC
January 1998 – February 2004
IBM PSG GARS 900 Aviation Pkwy
PRODUCTION SPECIALIST Raleigh, NC
Repair and Verification of used laptops and desktops to make them more compliant to be resold to the
business market.
Training of new coworkers in the business process
First Responders Emergency team, CPR and first aid training
Contact this candidate