Manager Operations

KEVIN M O'SHAUGHNESSY

**** **** ***** ******, ***********, Minnesota 55431 H: 952-***-****

Summary

Motivated Manager/ Supervisor successful at managing customs compliance, inventory control, customer serviceand

transportation logistics. Excellent problem solving and interpersonal skills.

Highlights

Budget management Vendor management

Ground and air transportation Rate negotiations

Strong communicator Tanker and Hazmat Endorsements

Up-to-date on DOT regulations Courteous and polite demeanor

Accomplishments

Initiated 2 new routes that reduced delivery cost by 27%.

Experience

Operations Manager 02/2012 to 08/2013Diesel

Dogs Fuel Services St. Paul, Minnesota

Set up and work with new accounts Setting credit limits, adjustment limits and handling past due accounts.

Work with QuickBooks for billing and payables. Use Microsoft Office, Word, Powerpoint, Excel and Accesson a daily basis.

Maintain vehicle records and repair needs. Responsible for planning, processing,scheduling and execution of all activities

related to operation and logistics. Manage all types of budgets, ex.truck budgets, inventory budget, payroll and delivering strong

pipeline of cost saving ideas. Supervise,mentor, train and development of employees. Maintain the company DOT compliance and

paperwork.Maintain a high level focus on customer services and ensure responsiveness to inquiries. Optimize costand

efficiency of the company. HR manager for drivers. Back up driver when needed Ordering of companysupply needs.

Night Operations Manager 10/2009 to CurrentMats,

Inc. Eagan, Minnesota

As of 6/11 Back up CDL driver. Supervise drivers and dockworker. Routing inboard and outbound freight to

proper location. Preparing all the proper paperwork for all aspect of the job ex, truck manifest, load deliveryreceipts, OSD reports

and driver logs. Working with the OSD. Answer the phone for customer problemsand needs. Supervise and directing all activities

of the dockworker and support staff engaged in load andunload of freight. Doing dock checks to locate missing freight and route

it to customer.

Route Driver/Merchandiser 04/2009 to 08/2012Pepsi

Company Burnsville, Minnesota

Driving semi with trailer and complying with DOT regulations. Building relationship with the store

management. Checking the store inventory to make order Rotating and stocking of product on store shelves,displays and coolers.

Daily settlements of cash and charges.Was a back up as of 10/09

Dockworker/ P&D Driver, 06/2011 to 03/2012ABF

Eagan, Minnesota

CDL driver for pick up and Delivers. Unloading and loading trailers in an efficient way. Using handheld

computers to check in freight. Follow all DOT regulations and comply with hazardous material procedures.Operate tractor-trailer

combination, including doubles and straight truck. Perform Daily pre-trip and safetyinspections on equipment. Hook/unhook

trailers and converter dollies to and from tractor and trailers. Verify

and complete documentation and reports. Operation of a forklift in safety OSHA rules. Secure freight insidethe trailers

using appropriate tools and supplies. Recoup and sometime repair damage freight whennecessary. Communicate

with customer to determine pick-up or delivery need and to solicit business.

Sales and Marketing 08/2001 to

04/2009Parking Lots Services (All Hours) St. Louis Park,

MinnesotaResearch market area and Advertise. Get accounts. Set up accounts (signs, policies). Meeting with

boardmembers and management regarding accounts to answer questions and keep them informed. Research laws in thecity

regarding parking violation.

Tow Truck Driver 08/2001 to 04/2009All

Hours Towing St. Louis Park, Minnesota

Detail oriented office manager. Supervise other drivers, employees, schedule, hiring, firing. Accounts

payable, accounts receivable, payroll. Team player who is able to communicate well on all levels. Strongcustomer service difficult

and irate customers (on phone and in person). Taking care of all the legal andsmall claims courts Compile information and type

various memos, minutes, reports and forms. Researchdrivers license information, car value, car loan agreements and car owner

information on the internet.Setting up new contracts and maintain them with negotiate rate and terms. Available 24 hours a day 365

daysa year to drivers.

Education

Carpentry and Auto Mechanic Certificate 6/93Dakota

County Technical College Rosemount, MN

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