Engineer Technician

Objective: To obtain an IT position utilizing my education and previous

experience

Education: Phoenix University of Augusta

Master of Business Administration in Technology Management April

2014

Virginia College

Master of Science in Cyber Security January 2012

3.95 GPA

Baker College of Flint

Bachelor of Internet Technology and Security Program

December 2009

AAS in Computer Networking - Microsoft option June

2007

AAS in Linux/Unix Systems Technology December 2007

3.93 GPA

A+ Comptia certification (Hardware and Software)

MCSA, MCP with the following certifications:

Microsoft 70-270 certification (Installing, configuring, and

administering Microsoft XP professional)

Microsoft 70-290 certification (Managing and Maintaining a

Microsoft Server 2003 environment)

Microsoft 70-291 certification (Implementing, Managing, and

Maintaining a Microsoft Windows Server 2003 Network

Infrastructure)

Microsoft 70-284 certification (Implementing and Managing

Microsoft Exchange Server 2003)

MySQL Database Management

Access 2003 - 2010

Experience: CMA Technology, Martinez, GA

2010 - Present

Engineer Technician

. Responsible for managing and maintaining customer's network

infrastructures

. Administered Windows Server 2000, 2003, 2008, and 2012

servers

. Developed project plans for new builds and network changes.

. Diagnosed network issues and found resolutions to problems

found.

. Built server operating systems in HyperV and VMWare

. Managed Citrix servers and virtual desktops

. Installed and configured Sonic Wall and Cisco routers.

. Installed and configured Cisco Aironet WAPS.

. Installed and configured Cisco and HP managed switches.

. Diagnosed and repaired server related issues.

. Configured and managed Barracuda web and spam filters

. Installed, configured and managed Microsoft Exchange 2003,

2007, and 2010 servers

. Diagnosed e-mail issues and corrected issues found.

. Setup client and site to site VPN connections.

. Configured Cudatel phone systems.

. Installed and configured various applications for customers

. Installed, configured and maintained Vembu, Backup Exec,

Shadow Protect, and Barracuda backup products

. Installed, configured and maintained Windows XP, Windows

Vista, Windows 7 and Windows 8 workstations.

. Setup and configured Apple desktops to a Windows domain

. Created and managed Active Directory Group Policy Objects

Catholic Charities SG, Flint, MI 2006 -

2009

Networking Administrator/Specialist

. Administered and maintained the agency's computer network

. Network servers consisted of Terminal Server 2003 and 2008,

Share Point, SQL Server 2005, Active Directory, and

Exchange 2007 clustered in a geographically dispersed

cluster applications utilizing HyperV on a Server 2008R2

machine

. Managed all help desk activities

. Maintained monthly reports from agency's access and MySQL

databases

. Managed several volunteers and interns from Baker College

. Monitored internet usage by employees through the Sonicwall

software

. Installed and setup an Exchange Server 2007 and then

migrated user's mailboxes from the Legacy 2003 server.

. Merged two Active Directory Forests into one Forest and

upgraded the servers from Windows Server 2003 to Windows

Server 2003 R2

. Migrated the mail boxes from the Exchange Server 2007 in

the one Forest to the new Exchange Server 2007 in the new

Domain Forest

. Wrote Power Shell scripts to handle the daily reporting of

server status on the agency's Windows Servers.

. Managed all e-mail configurations and monitoring of the

Queue plus troubleshooting any issues with traffic to other

e-mail servers.

. Designed and created the organization's COA audit disc used

by the auditors to check our policy adherence to federal

regulations

Catholic Charities SG, Flint, MI 2006

IT Internship

Wired new server closet

. Created a new plan to manage the delegation of e-mail

calendar schedules

. Assisted in employee computer training

. Used scripts to create weekly reports of CCSGC's BennPro

database

. Burned copies of the server backups onto DVD discs weekly

. Troubleshooter and repairer of various workstation problems

. Operating systems were Windows 2000 Prof., XP Prof., and

SuSE

Baker College of Flint

2005 - 2006

Work Study Tutor/Computer Technician

. Classroom workstation and networking setup that included

installation of Windows 2000 server, Windows Server 2003,

Windows XP, Suse, and Redhat

. Setup Cisco Networking room which included installing Cisco

switches and wiring the room

. Tutored students in assorted computer classes, English and

Math classes

. Repair of faculty and student computers occasionally going

out to homes to help setup the printer and router

Affiliations: Baker Cyber Defense Team 2007-

2008

Youth in Transition Mentor 2007

The Gamma Beta Phi Society Member 2006

Professional References: E-mail: Amy Lovelady

Billing Department Supervisor

Catholic Charities of Shiawassee and Genesee

Counties

Tel: 810-***-****

E-mail: *********@*****.***

Professor Brian Bridson

Professor of the Microsoft Academy

Baker College

Tel: 810-***-****

E-mail: *******@*****.***

Michael Hunt

Family Counseling Director

Catholic Charities of Shiawassee and Genesee

Counties

Tel: 810-***-****

E-mail: *****@*****.***

Morris Fulcher

Dean of Computer Technologies Center

Baker College of Flint

Tel : 810-***-****

E-mail: ******.*******@*****.***

Personal References: James Alexander III

Technical Representative

IBM

Tel: 989-***-****

E-mail: ********@**.***.***

Kenneth Hudson

Engineer Technician

CMA Technology

Tel: 706-***-****

E-mail: *******@**********.***

Kris Hebert

Business owner

Kris's Photography

Tel: 810-***-****

E-mail: ***************@*****.***

Contact this candidate