Administrative Assistant Management

Tashma L. Spencer

*** * **** *****, ********, GA 302-***-**** *************@*****.***

Dear Hiring Company:

The qualifications posted for the position of Administrative Assistant and my professional experience and motivation is a perfect match. The areas of expertise that I will bring to your company are:

Thorough knowledge of Office Operations: Billing, Time Keeping, and Scheduling

Outstanding Team Building and Management Skills

Knowledge of all Microsoft Programs

Excellent Oral, Written, Documentation, Communication and Relationship Building Skills

If your company is looking for a dependable, performance driven, customer focused Administrative Assistant with professional work ethic, I am right candidate for the position of Administrative Assistant. I have a proven and solid performance track of administrative support for over 7 years. I would be interested in speaking with you to discuss the value of my strengths and experience I can bring to your company. I can be reached at the above telephone number or email address and I look forward to hearing from you.

Sincerely yours,

Tashma Spencer

Tashma Lynn Spencer

360 E Lake Drive, Marietta, GA 302-***-**** *************@*****.***

Customer-focused Administrative Professional with a strong work ethic and 10+ years experience. Problem-solver who works well independently and contributes to team spirit. Reputation for forging effective working relationships with the public, management and co-workers at all levels. Always demonstrating a positive, friendly, and helpful attitude.

Advanced word processing, database & spreadsheet abilities

Exceptional time management and multi-tasking for fast-paced, high-pressure environments

Core Competencies

Complete Administrative SupportBilling/ Expense ReportsAll Microsoft Programs

Proofreading/ EditingDepartmental CollaborationsMultiline Phone Systems

Customer/ Client RelationsCompany Guidelines/ ComplianceData Entry/ Management

Meeting FacilitationScheduling/ Meetings/ ConferencesLegal Documents

Career Experience

Accu-Trace - Bryn Mawr, PA 7/2008 to Current

Administrative Support Provided complete support to department mangers improvising, improved standard procedures, and met demanding deadlines.

Coordinated and maintained weekly attendance and annual vacation records on 30+ staff members.

Ensured staff was in compliance with company guidelines, policies, and procedures.

Researched information for routine and moderately complex reports and special assignments. Collaborated with departmental mangers on weekly postings for master reports.

Processed all payments for third party billing and monthly expense reports reflecting supporting documents and budget codes.

Composed, prepared, edited, and proofread letters, reports and other correspondence.

Coordinated planning for mangers meeting, inculuding overnight travel.

Byron and Davis LLC – Wilmington, DE 3/2006 to 7/2008

Administrative Support

Processed all clients’ payments with outstanding balances.

Created Excel spreadsheets and accurately input all data.

Answered multi-phone lines, screened calls and forward messages to the appropriate person.

Responded to internal and external customers request for information regarding their accounts.

Scheduled and conducted weekly meetings with staff to inform them of projected work assignments.

Wilbraham, Lawler & Buba – Philadelphia, PA 1/00 to 12/2005

Administrative Support

Greeted staff and clients in a pleasant and professional manner.

Communicated with callers in a friendly and efficient manner, minimized the time clients are on hold.

Established the truth, accuracy of official legal documents

Scheduled meetings, conference calls, and appointments.

Composed, prepared, edited, and proofread letters, reports and other correspondence

Education & Accomplishments

University High School, Philadelphia, PA Diploma

American Business Institute of Design

CERTIFICATE OF ACCOMPLISHMENT: Management Training, Customer Services

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