Customer Service Sales

Herman "Champ" Henry

Inglewood, CA *****

310-***-****

PROFESSIONAL OBJECTIVE:

My object is to obtain a stable, challenging and lucrative position as a

Sales Representative or Design Consultant.

PROFESSIONAL EXPERIENCE:

Jan. 2012 - Present

Self-Employed - Online E-Commerce Marketing

May 2009 - Jan. 2012

Rapport International Furniture - Design Consultant

435 N. La Brea Ave., Los Angeles, CA 90036, Peter Skaaning, Manager, 323-

930-1500

Suggested design ideas that incorporated functionality and aesthetics.

Established repeat clientele and consistently reached and/or exceeded my

monthly sales goals.

July 2003 - Jan. 2009

Levitz Furniture - Sales Rep. and Design Consultant

19800 Hawthorne Blvd., Torrance, CA 90503, Tony Harper, Manager

I provided outstanding customer service and product knowledge while

creating lasting client relationships through the use of my excellent

negotiation skills.

June 1998 - May 2003

Homestead House - Sales Rep. and Design Consultant

8850 Venice Blvd., Los Angeles, CA 90034, 310-***-****

Assisted clients in making wise furniture investments using my extensive

product knowledge, sketches and patience to complete and close the sale.

HIGHLIGHTS OF QUALIFICATIONS:

. Extensive background in sales, customer service, sales training and sales

management.

. Outstanding communication and listening skills enabling me to achieve

client confidence.

. Confident, sociable, competent, well-presented sales professional with

exceptional negotiation and closing skills.

. Thrive in a competitive, challenging environment. Resolves customer

complaints, if and when they should arise, by investigating problems;

developing solutions and where applicable, making recommendations to

management.

. I maintain professional and technical knowledge by attending educational

workshops; reviewing professional publications and establishing personal

networks.

EDUCATION: B.S. Norfolk State University, Norfolk, VA - Concentration:

Business and Sociology.

References will be furnished upon request.

Contact this candidate