Summary of Qualifications:
Versatile "roll up your sleeves" Human Resource professional with excellent
coaching, negotiation, communication and employee relations skills.
Extensive experience in dealing with clients and associates of all levels,
labor relations and change management issues. Skilled at relationship and
team building, vendor management, directing the activities of others and
providing HR leadership to both large and small employee groups (union and
non-union). Experienced with MS Office products, Outlook, Taleo, SAP, HR
Horizons, PeopleSoft and other business software.
Experience:
Honeywell Scanning & Mobility (Division of Honeywell International)
1/2012- Present
Honeywell Scanning & Mobility is a leading manufacturer of high-performance
image- and laser-based data collection hardware, including rugged mobile
computers and bar code scanners.
Rated as promotable high performer in Honeywell's performance rating
system.
Human Resources Manager - Americas (Fort Mill, SC)
Responsible for all human capital issues for North American Sales, Sales
Support, Marketing and ISC functions.
o Coach senior leaders through discipline, workforce planning and
succession planning
o Oversight of local HR generalist
o Developed an emerging (green talent) sales program,
o Developed a management roundtable program.
o Sought out for coaching by executive leadership team
o Managed and resolved staffing vendor performance issues
o Manage global staffing initiative
o Assigned to handle difficult investigations and employees due to strong
coaching skills
Armstrong World Industries 9/2009-
12/2011
International producer of solid and engineered wood flooring, resilient
flooring, ceiling systems and cabinetry. Rated as a high performer in
Armstrong's performance rating system.
Human Resource Manager - Lancaster and Beech Creek (Lancaster, PA)
Two resilient flooring manufacturing locations (one with two unions and one
non-union).
o Managed revision of two union contracts in preparation for upcoming
negotiations.
o Manage plant labor relations including serve on the negotiating team for
bargaining
o Manage the recruiting process and staffing flow for organization
experiencing extremely high retirement turnover (80%)
o Responsible for the successful implementation of corporate initiatives in
the business including open enrollment, annual site surveys, performance
management, lean manufacturing training, diversity initiatives and other
training needs
o Facilitate annual performance review process
o Manage investigations and/or grievance management for all employee
relations or compliance related issues.
Human Resource Manager - Statesville and Patriot (Statesville, NC)
Engineered wood manufacturing facility and two East Coast distribution
locations.
o Managed cultural change in all locations due to recent acquisition in two
locations and leadership issues in the third.
o Managed all HR related issues during the closure of the Statesville, NC
facility in April, 2011.
o Responsible for developing strong relationships with employees and
implementing structure and accountability where little existed before.
o Assist in the implementation of Lean Manufacturing principles including
Value Stream Mapping, Kaizen and 5S initiatives.
o Coaching and development of management and staff work force, including
the development of exit strategies when necessary
o Manage the recruitment process for all locations
o Manage the investigation process for all compliance and employee
relations issues and responded to EEOC complaints
o Facilitate annual performance management meetings and coach employees on
the writing of effective annual performance plans and development goals
(Reason for Leaving: Relocation back to North Carolina)
Flakeboard America, LTD 2/2008 -
9/2009
International producer of Particleboard and MDF wood products. Employee
group of 400.
Regional Human Resource Manager - East Coast (Bennettsville, SC)
Responsible for daily Human Resource oversight of three locations, two
manufacturing facilities, trucking operations, and sales and accounting.
o Identify succession planning candidates and provide appropriate skill gap
analysis. Establish development plans where necessary.
o Manage all East Coast recruitment efforts
o Responsible for the management of corporate relocation issues and
oversight of corporate relocation vendor.
o Coach all levels of management through disciplinary actions including
developing exit strategies when necessary.
o Develop appropriate training programs and provide that training to
appropriate East Coast personnel.
o Manage compensation equity and recommend new hire compensation packages
when necessary.
o Manage local HR staff member activities and develop for succession
planning purposes.
o Assisted in the development of training programs and initiatives
throughout the East Coast.
(Reason for Leaving: Recruited by Armstrong World Industries)
Kohler Company 3/1999 - 2/2008
World-class manufacturer of plumbing and fine-furniture products. Rated as
a "Star Performer" in Kohler's evaluation system. Also received "Out on a
Limb" award given for outstanding HR performance.
Human Resource Generalist - Plumbing Americas, Sales (Charlotte, NC)
Responsible for daily human resource management for National Retail Sales
and East and South wholesale sales divisions.
o Coach directors and managers through disciplinary actions, including
investigations and exit strategies.
o Partnered with managers to develop strong succession planning and
increased bench strength.
o Conduct training to sales executives on appropriate work-place behavior.
o Facilitate annual discussions on annual team initiatives throughout the
sales workforce.
o Regularly serve as sounding board and coach for peers throughout the
organization.
o Advise associates and managers through annual review and merit increase
processes.
Human Resource Specialist III, Wisconsin Pottery (Sheboygan, WI)
Responsible for all human resource activity for a 500-person vitreous
manufacturing plant in Kohler, Wisconsin.
o Selected to improve union/management relationships and to coach the
incumbent Plant Manager on effective performance management and
interpersonal relationships.
o Partnered with the UAW union leadership to open communication between
management and the union. Reduced union grievances by 75% in one year.
o Coached the Plant Manager on assessing the bench-strength of his top
team, and developing appropriate development plans.
o Recommended exit strategies for poor performers and oversaw the
implementation of those strategies.
o Managed the recruitment process for all levels of associates. Credited
by the management team for drastically raising the quality of candidates
hired.
o Responsible for the management of Human Resource costs in the facility.
Human Resources Specialist, Baker Furniture (Holland, MI)
Responsible for the daily human resource activities of a 220-person
furniture manufacturing facility in Holland, Michigan.
o Worked with union leadership to develop a process for reviewing adherence
to the union contract and correcting existing compensation and job title
issues. Resolved 22 contract violations without a single grievance.
o Managed the union grievance negotiation and resolution and workers
compensation
o Active participate on the Executive Transition Team responsible for
managing all aspects of the plant closure.
o Responsible for assessing talent and recommending transfer of 15
associates to a sister facility in North Carolina.
o Served as the "point person" for all media communication and for the
development of the corporate wide closure communication plan.
o Active participant in plant closure negotiations with the union.
o Closed the facility without a single grievance and lower than normal
workers compensation costs.
Human Resource Administrator, Baker Furniture (Grand Rapids, MI)
Responsible for the management of the administrative team responsible for
documentation, processing and compliance of all corporate Human Resource
initiatives for 1500-person furniture manufacturing company in Grand
Rapids, Michigan.
(Reason for Leaving: Next promotional step required relocation back to
Wisconsin.)
Education:
Walden University
BSBA - HR Specialty
Darla R. Repper
2100 BRANTLEY ROAD
Kannapolis, NC
PH: 910-***-****
Email: ******@*****.***