Customer Service Manager
Resume:
S HARON DE LA CRUZ
# *** * ******-***** *** Rafael Bulacan Philippines
Mobile # +63-091*-***-**-**
Email add: ********@*****.***
Personal D ata :
B i rth D ate : August 20,1983
Age : 29
H eight : 5’2”
Weight : 48 kgs.
Religion : Roman Catholic
N at ional ity : F il ipino
C ivil Status : M ar r ied with 1 children
H usband’s Name : Ariel S. Dela Cruz
L anguages : English,Tagalog
Contact Number : 091*-***-**-**
Educational Background :
Collegiate : B aliuag University
B achelor of Science Business
A dministration
B anking and Finance
2000 – 2004
Seconda ry : M aginao Cruz na D a an H igh
School
C ruz na Daan, San Rafael Bulacan
1996 – 2000
P r ima ry : M aginao Elementa ry School
C ruz na Daan, San Rafael Bulacan
1990 - 1996
WORK I NG EXPER I E NCE :
C OMPANY P OS I T IO N
I NCLUS IVE DATE
Philippines Nation Construction Toll Teller October-
1.
February 2005
Corporation (PNCC)
East West Seed Co. Inc Encoder June-
2.
August 2005
Blue Corner (BCNY) Sales Officer January-
3.
April 2006
Asiapro Cooperative(client EWSC) Production Asst April 06-
4.
December 10
East West Seed Co Inc. Finance Administrative Asst Feb
5.
2011 present
M a in activities and responsibilit ies :
Responsibilities for assisting in expediting, classifying,
recording, indexing, up keeping, retrieving of various
documents
Facilitate cash advance and l iquidation
In-charge of schedule of freight and hauling of material inputs
Facilitate in receiving of various documents
Update / Monthly report
Facilitate of HR related documents
Knowledge & Skills / Competencies
MS Office such as Excel, Word, Powerpoint
o
To operate of Copier Machine, Fax Machine, Scanner
o
Learned Ability – initiative, resourcefulness, stress tolerance,
o
decision-making, planning & organizing, networking
Knowledge in basic accounting, management strategies, value
o
analysis.
TRA I N I NGS AND SEM I NARS ATTE N DED:
1) Asiapro Cooperative - Revisiting, Vision, M ission &
Values Program
October 06, 2007
2) East West Seed Company Inc. - Service Plus (Customer Service)
Development Dimensions
I nternational
A ugust 29, 2007
3) Asiapro Cooperative - Team Building Workshop
A ugust 12, 2008
4) East West Seed Co. Inc - 7 Habits of H ighly Effective
People
I ntroductory Workshop for
Associates
December 2011
5) East West Seed Co. Inc - Fire Safety Seminar & Earthquake
O rientation
A ugust 05, 2011
6) East West Seed Co. Inc - SS /QA Teambuilding Program
M ay 23-24,2013
Membership:
Audit member of 5’s Practice of Good Housekeeping
Record Custodian of ISO Documents
Personal References:
Ma. Patricia Fortu
HR Specialist
East West Seed Co. Inc
+63-44-766-****-** Loc 202
I rene M. Sion
D ivision Manager
East West Seed Co. Inc
+63-44-766-****-** Loc 225
I hereby certify that the above information are true and correct to the
best of my knowledge and belief.
S HARON DELA
CRUZ
A pplicant
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