Customer Service Project Manager

Adam Ferry

**** ******** *****, ****** *****, CA 92841

714-***-****

**********@*****.***

Objective To obtain a job in higher education that suits my qualifications and my

natural abilities.

Summary of Qualifications Several years of comprehensive database management including but not limited

to computer database systems and information tracking report maintenance.

-Experience with various database systems including Banner, ImageNow,

Recruitment Plus etc.

-Excellent customer service skills

-Ability to multi-task in a fast paced, goal oriented environment

-Willingness to go above and beyond to meet expectations and deadlines.

Comprehensive Experience Aaron Thomas Company, Garden Grove 2010-

2012

Project Manager

-Processing Work Orders for Production Teams

-Handle Client Inquiries and Company Invoices

-Supervise all facets of production

-Update product databases

-Provide customer service support

College Bound, Cerritos 2007-

2009

Tutor

-Served as a mathematics tutor

-Worked with a variety of clientele with a range of difficulties

-Goal and Results oriented service provided

AMF Cerritos Lanes,Cerritos 2005-

2006

Bowling Instructor

-Teaching Children Proper Bowling Form

-successfully improving their scores

Brunswick Rossmoor Bowl, Seal Beach, CA 2003-2004

Cashier and Desk Attendant

-Handle money,

-Customer Service

-Answer Phone

-Area Maintenance

Educational History B.A. Theatre, Cal State Fullerton May 2009

Additional Skills -Dedicated employee with excellent attendance

-High Energy and Self Motivated

-Excellent Communication Skills

-Handles Criticism Well/Constantly Seeking to Improve

-Always Looking for a New Challenge

-Amateur Bowler/Avid Reader

*References/Additional information available on request

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