Active Directory Manager

Kevin Watkins

**** ***** **** * ******, AL 256-***-**** *********@*****.***

Targeting Information Technology Positions

Athens State University graduate offering a strong academic background combined with

excellent work experience as an IT professional.

Consistently recognized for technical t roubleshooting skills used to rapidly and cost-

effectively resolve challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self-

directed settings; and proficient in a range of computer systems with moderate programming

experience.

Education

Athens State University – Athens, AL

B.S. in Computer Information Systems (2014)

Technology Summary

Certifications: Working toward A+, MCITP, and MCSA

Systems: Linux, Windows XP, Windows 7, Server 2003, Server 2008

Languages: Visual Basic, SQL, C++ (moderate experience)

Software: MS Visio, MS Office, Exchange, Active Directory, SharePoint, Dell KACE, VMware,

H yperV

Hardware: Cisco Switches, Cisco Routers, Printers, Copiers, Cell Phones (iPhone, Blackberry,

A ndroid)

IT Experience

Nucor Steel – Decatur, AL

I T Specialist, (2012-Present) This is a temporary position where I handle technical and

network t roubleshooting within a fast paced, enterprise environment. Handle User

Administration within Active Directory, manage Cisco switches, and monitor all network

security with a Symantec Antivi rus server. Manage vir tual servers using VMware and also

manage VMware View Clients that we push out to users. Also, in charge of the Cisco phone

system that allows us to set up, manage, and configure IP Phones. Install, maintain, and

configure printers and fax machines.

A mbient Healthcare – Huntsville, AL

Systems Administrator, (2010 to 2012) Handle technical t roubleshooting within an enterprise

environment. Quickly arrange for repair in occasion of hardware or software failure. Install,

configure, and administer servers. Install, configure, and maintain LAN hardware. Configure

C isco switching for deployment to company branches. Configure switches for Storage Area

Network. Monitor company systems using Dell KACE appliance. Created backup and recovery

policy. Create maintenance schedule and other company documentation. Install and configure

network printing devices. Maintain system and server updates. User administration with

Active Directory and M icrosoft Exchange. Int roduced and administer company SharePoint.

Monitor system virus protection by administering Symantec Management Console. Manage

V ir tual Servers using HyperV and VMware. Provide support for all users at our sites in

A labama, Georgia, Florida, S. Carolina, and N. Carolina.

Victim Services of Cullman – Cullman, AL

Volunteer I T Specialist, (2009 to 2011) Volunteered my services at this nonprofit organization

on an on-call basis. Set up and installed printers, modems, switches, wireless routers. Installed

and configured all computer hardware and software. Set up user accounts for employees.

Performed system upgrades and updates. Performed all hardware and software repairs.

Backup system information and recovered system information. Monitored systems for viruses

and malware. Did quarterly equipment cleaning. Troubleshot networking issues with routers

or modems. Ran phone lines and network cables to offices for new employees. Quar terly user

t raining.

M i tchell Computer Services – Decatur, AL

I T Specialist, (2009 to 2010) In charge of t roubleshooting and fixing all hardware and software

issues on desktops and laptops. Operating systems range from Windows 95 to Windows 7.

P rovided on site computer/networking repairs for businesses and homes. Used SharePoint

t icketing system to keep t rack of work orders and wri te up summaries of repairs. Provided

technical support for Morgan County School system and surrounding businesses. Created and

set up user accounts. Perform system backups.

Staples – Decatur, AL

Computer Tech, (2008 to 2009) In charge of taking care of all computer related questions and

p roblems in the store. In charge of repairs, upgrades, and software installations on customer

computers that are brought into the store, Appointed to lead other techs in t roubleshooting and

w rit ing out diagnostic reports. Assisted customers with printers, fax machines, copiers, and

scanners.

Lawson State Community College – Birmingham, AL

I T Specialist Student I ntern, (2007 to 2009) During my t ime going to school there I was

appointed manager of the computer labs that needed to be improved and supervised. In charge of

t roubleshooting and repairing computers, printers, and scanners. Handled all networking in the

l abs and assisted the college’s IT crew in large projects. Taught small classes of teachers and

students on the basic elements of computers and the school website.

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