Customer Service Medical

Maggie Piraino

**** ******** **** **., ********, TX 77345 224-***-**** *******@*****.***

Maggie Piraino

**** * ******* ***, 224-***-****, *******@*****.***

I have solid organizational and decision making skills that can make an

Objective immediate contribution to your business development. Joining a

professional team with a growing and exciting future is my career

objective.

Medical/Dental Receptionist

Experience May 2009 – April 2010 Associates for Maxillofacial and Implant Surgery,

Chicago, IL

Scheduling and confirming appointments

Excellent customer service

Filing

Collecting payments/outstanding balances

Medical billing

Medical Receptionist

Jan. 2008 – May 2009 Physicians of the North Shore, Skokie, IL

Scheduling and confirming appointments

Problem solving

Customer service

Taking messages and distributing messages

Knowledge of office equipment

Knowledge of medical terminology

Filing

Knowledge of IMedica and Medical Manger computer programs

Scheduling Pre-op exams

Linking documents in system

Scanning document in system

Collecting of outstanding balances

Dental Assistant

Feb. 2002 – Jan. 2007 Smiles by Woehst, Kingwood, TX

Chair-side assistance

Taking X-rays

Knowledge of Invisalign Treatment

Making retainers

Taking impressions

Scheduling and confirming appointments

Sterilizing instruments

Filing

Answering phones

Monitoring inventory for office and clinical supplies

Documentation in charts

Educating patients of maintaining proper hygiene

Medical Receptionist

1998 – Dec. 2006 Porter Family Medical Center, Porter, TX

Scheduling and confirming appointments

Collecting co-pay and outstanding balances

Filing

Restocking of exam rooms

Answering phones

Taking and distributing messages

Knowledge of medical terminology

Referrals

Verified insurances

Customer service

Opening and closing duties

Monitoring inventory for office supplies

Maintain an adequate patient flow

Kingwood High School, Kingwood, TX

Education 1994-1998 General Studies

Diploma

Kingwood College, Kingwood, TX

1998-2001 General Studies

Kingwood College, Kingwood, TX

2001-2002 Dental Assistant Program

Certified Dental Assistant

Laser Institute, Naples, FL

2004 Laser Hair and Vein Removal Training

Certified Laser Technician

Everest College, Skokie, IL

2007-2008 Medical Billing and Coding Program

Certified Medical Biller and Coder

In today’s highly competitive and fast paced world, organizations need

Qualifications strong team players to meet ever changing business development goals.

I am certain I can contribute this level of performance to your team.

References are available on request.

References

Maggie Piraino

5428 N Central Ave, 224-***-****, *******@*****.***

Contact this candidate