James Borowicz
**** *. ****** *****, ********, AZ 85308
602-***-**** ******@***.***
Management Professional
P&L / Process Reengineering / Customer Relations / International /
Turnaround / Negotiations Cost Control / Business Development / Startup /
B2B / Consulting / Acquisitions / Sales Training
I rose through sales, operations, and management positions by driving sales
growth, developing personnel, and transforming companies into market
dominant entities. My experience includes increasing profitability and
improving quality, while maintaining superior customer satisfaction in
finance and marketing industries.
Throughout my career, I have consulted with manufacturing, retail, legal,
finance, non-profit, and engineering companies. My focus resulted in
effective strategic planning, change, and dramatic growth.
Functional areas:
. Evaluated goals, products, and selling propositions to keep pace with
market changes
. Managed day to day operations, sales, marketing, and product
development
. Developed sales presence through national recruiting and training
processes
. Planned and implemented employee development and team building
programs
. Increased profitability, reduced turnaround time, and improved quality
standards
I earned a Bachelor of Arts degree in Economics from Benedictine University
and am a published author of business articles. Colleagues have said that I
am a natural leader, whether I am consulting, mentoring, coaching, or
training. My communication style is highly professional, motivational, and
persuasive.
Selected Accomplishments
Revamped Sales and Advertising Programs, Doubling Gains. Chicago Board of
Trade needed to help member firms create more leads and build greater brand
awareness. Designed and implemented sales lead program and advertising
campaign. Created 50,000 leads, and increased CBOT advertising
effectiveness by 200%.
Formed Strategic Partnerships, Catapulting Growth. As a new company,
MoneyQuest needed to recruit and develop a sales force. Formed strategic
partnership with a national billing firm, allowing licensees to cross sell
services. Delivered 300 sales personnel in month one and continued to grow
at a rate of 15 to20 per month.
Created Best Practices, Improving Quality. New ABS sales managers needed to
be better prepared for developing new presentations. Recommended and
recorded top 10 managers' openings on CD for new managers. Drastically
improved quality of future intros and became permanent part of training and
orientation.
Implemented System, Ensuring Quality and Customer Service. CBOT lacked
effective quality management system for advertising. Worked with agency to
develop Creative Work Order used to describe situation, audience, message,
and planned results. Used benchmarks to increase advertising performance.
Developed Assessment Center To Identify and Develop Management. Continental
Illinois National Bank lacked a process to harvest internal talent for
management positions. Developed an assessment center, assisting management
in leadership development. Increased internal selection, development, and
promotion by over 50%.
Career History
Regional Manager, Leads On Demand LLC, 2011 to present. Company develops
qualified leads and conducts third party research for B2B clients.
Increased client base 50% and expanded service offerings.
Senior Area Manager, ABS - US, 2009 to 2010. Company offering consulting
services to various sectors such as manufacturing, finance, retail
services, retail, legal services, health-care, non-profit, engineering, and
contracting. Hired to conduct field training for new managers, and provide
oversight of local and national sales.
Regional Manager, MoneyQuest Corporation, 2006 to 2009. Receivables
management company. Brought on to renew and reactivate the SW region.
Recruited, hired, trained, and developed sales force. Served US and Canada.
General Manager, New Business Network, 2003 to 2005. Marketing company
serving businesses in various industries. Recruited and trained staff,
developing sales and call center. Managed $250K budget and staff of 15.
Earlier: Vice President, Chicago Board of Trade. Managed domestic and
international business marketing, $10M budget and staff of 85; Second Vice
President, Continental Illinois National Bank. Provided oversight of global
loan operations; Consultant, George S. May. Hired to improve domestic and
international markets for clients.