Customer Service Sales

Caitlyn Goldson

*** * ****** ***.

Avon Park, FL 33825

Cell: 561-***-****

E-mail: *********@*****.***

OBJECTIVE: Seeking a challenging career opportunity that allows me to

apply my flexibility, dedication, and good work ethic, to

increase workplace productivity and enhance my professional

growth.

SKILLS: Computer Software:

. Graphics: Adobe Photoshop

. Browsers: Netscape, Internet Explorer, Firefox, Chrome

. Microsoft Excel, Outlook, Word and SQL Server

. EclinicalWorks

. ProVation MD

Soft Skills:

. Creative, analytical, and detail-oriented.

. Good interactive ability and target centric.

. Analytical and technical expertise.

. Ability to develop a strong relationship with co-

workers.

. Interpersonal and strong adapting skill.

EXPERIENCE: Michaels Sebring FL, 7/2013 to present

Replenishment Associate

. Unload, stage, and sort all incoming freight.

. Execute in-stock processes: RDQ, AOG, NOG, Sell-Thru

. Ensure loss prevention (empty box, alpha locks, and

lock up cage)

. Set and stock all Planograms by due date

. Ensure backroom, receiving, fixture, and supply areas

are 5 star compliant.

. Ensure full, flexed, and signed merchandise features

including: sidewalk, vestibule, power panel, endcap,

drive aisle and seasonal.

Legoland Florida Winter Haven FL, 11/2012 to 7/2013

Retail Associate

. Greets and acknowledges each guest, ensuring that each

guest's experience is personalized.

. Assess and assists the needs of each guest.

. Obtains payments by processing cash, sales discounts

and credit cards.

. Prices merchandise by stamping, marking and tagging in

line with LEGOLAND California policies and procedures.

. Promotes sales through excellent service and product

knowledge.

. Maintains high standard of store presentation through

effective and timely stock replenishment, and adherence

to LEGOLAND California visual merchandising guidelines.

. Assists with stock maintenance.

. Ensures store maintenance, safety and security at all

times.

. Follows all LEGOLAND California policies and procedures

and adheres to wardrobe and grooming standards.

. Participates in all store training and performs all

other duties as assigned.

Fairway Pines Assisted Living Facility Sebring, FL,

08/2012 to 08/2012

Resident Assistant

. Provide personal hygiene, including bathing, skin care,

hand washing, dressing, and bed making.

. Answer residents' call signals.

. Assist with toileting

. Provide residents help with walking and moving in and

out of bed.

. Serve and collect food trays.

. Transport residents to dining room using a wheelchair.

Eisenman & Eisenman, MD Lake Worth, FL, 11/2010 to

07/2012

Administrative Assistant

. Scan charts into the database

. File charts that need to be scanned

. Send out letters to patients

. Handle all incoming medical record requests

. Recreate word documents

. Customize settings in EclinicalWorks

. Prepare patient charts for Clewiston office/input

documents into computer

. Scan patient documents into the correct chart and folder

Find Holdings Boynton Beach, FL, 08/2010 to 04/2011

Data Entry Clerk/Marketing Assistant

. Maintained venue data for over 940,000 venues in 15,000

cities nationwide.

. Designed logos, banners and profiles images for the

related venues.

. Customized online ecommerce menus based on the venues

requirements.

. Worked with Sales and Marketing to streamline email

communications for new products and services.

. Researched venues based on business type for future

listings.

Staples Royal Palm Beach, FL, 08/2010 to 04/2011

Cashier/Customer Service

. Handling all cash and credit card transactions in a

retail environment.

. Exceptional ability to work in a fast-paced, high-volume

cash-handling environment with daily face-to-face

customer contact, while providing high level of customer

service.

. Helping customers over the phone as well as in the

store.

. Duties also included shelf stocking and back-up

inventory ordering.

Monster Computing Wellington, FL, 08/2008 to 06/2009

Data Entry Clerk/Graphic Designer

. Designed new mockups for affiliates and partners, along

with banners, templates and presentations.

. Worked with clients to determine their data

requirements, researched and maintained the data for

their websites.

. Performed administrative duties including answering

telephones, copying, faxing, transferring data and

reports to supervisor, and organizing paperwork within

the system.

Caf NY Wellington, FL, 07/2005 to 07/2006

Cashier

. Handling all cash and credit card transactions in a

restaurant environment.

. Exceptional ability to work in a fast-paced, high-volume

cash-handling environment with daily face-to-face

customer contact, while providing high level of customer

service. Performed opening / closing procedures ensuring

that all tasks were completed accurately

. Balanced cash drawer nightly within established

guidelines.

. Was in charge of training new employees as per

requirements.

. Duties also included shelf stocking and back-up

inventory ordering.

EDUCATION: Everglades University, Boca Raton, FL

Major: Alternative Medicine

Palm Beach State College, Lake Worth, FL

Major: General Education

Contact this candidate