Training Human Resources

Steven L. Berry

**** ****** **** ******, ******** 20706 • 240-***-**** • *********@*****.***

SUMMARY

A resourceful manager dedicated to implementing innovative strategies to successfully complete projects. Very passionate

about quality customer satisfaction. Continuously improves organization-wide efficiency, productivity, and profitability through

process improvement. Outstanding interpersonal, motivational, and presentation skills.

COMPETENCIES

Strategic Planning Budget Planning & Cost Control Training

Project Leadership Client Relations Human Resources

Process Improvement Marketing Grant Writing

PROFESSIONAL EXPERIENCE

MARCH 2011- CURRENT

COMMUNITY SERVICES FOUNDATION - PARK FOREST APARTMENTS – OXON HILL, MD

SITE DIRECTOR

Manages day-to-day operations of community services programs for school aged youth, adults and

senior citizens

Conducts needs assessments to evaluate, promote and create programs

Leads the development of curricula and other training materials for all programs

Establishes and maintains external business relationships and partnerships that positively impact services

Conducts HR responsibilities and senior administrative tasks for employees, participants and volunteers

Provides professional development, training, and sets company standards for onboarding of new employees

for the Community Services Foundation

Maintain programs at full capacity and operating within budget

JANUARY 2009- CURRENT

INDEPENDENT CONSULTANT

Providing development and capacity building services to non-profit organizations

Assisting Executive Directors in identifying funding sources and activities

Preparing proposals and assisting in the preparation of attachments: i.e. budgets, financial reports, and other

materials as requested

Tracking development efforts

Conduct board and staff development

JANUARY 2004 – OCTOBER 2008

CAPITOL HILL COMPUTER CORNER - WASHINGTON, DC

8/2006-10/2008

EXECUTIVE DIRECTOR

Developed and implemented a strategic plan

Developed a reporting system for intake and evaluation of programs and participants

Oversaw and set the direction of all programs by supervising and providing direction for staff and volunteers

Managed all aspects of budget and organizational finances and human resources

Raised funds through various fundraising efforts including grant writing and hosting events that permit

the organization to carry out its work

Coordinated, planned and implemented a program model that addressed all segments of the

community served by Computer Corner; expanding from 3 programs to 7

Worked with Board of Directors to set strategy, policies and procedures

Identified additional training resources and professional development opportunities for staff

Publicized the activities of the organization, its programs and goals through the preparation of

collateral materials, attending events and seeking press

1/2004-8/2006

DIRECTOR OF ADULT SERVICES

Managed day-to-day operations of all adult training programs

Identified training objectives and curricula materials

Maintained a working knowledge of trends and developments in the field of adult technical skills training

Tripled the number of adult participants

Identified IC3 certification as the platform and standard for all training programs

Offered customized training to meet objectives identified by the students

OCTOBER 2003- MARCH 2004

VIRTUAL ENTERPRISE ADULT LEARNING PROGRAM- WASHINGTON, DC

CERTIFICATION TRAINER

Used a demonstration/simulation training technique to teach students Microsoft Word and Excel

Applied team building strategies to assist and strengthen challenged learners

Completed daily log forms and monthly reports on individual student progress

Earned Microsoft XP certifications

80% of students earned Microsoft Excel certification

JUNE 1999 - JANUARY 2004

PERRY SCHOOL COMMUNITY SERVICES CENTER INC- WASHINGTON, DC

9/2000-1/2004

PROGRAM COORDINATOR

Directed and managed the overall program development of youth and adult technical skills training programs

Formulated and managed an annual operating budget in excess of $250K

Supervised, managed and led technical support staff to maintain and procure all computer hardware and

software for over 80 computers; Assisted the Director of Youth Development with grant writing

Directed, purchased and managed an expansion and restoration effort transforming the center from 15 to

30 workstations

Created 3 new innovative programs that trained hundreds of youth and adults

9/1999-9/2000

TRAINING PROGRAM INSTRUCTOR

Applied instructional design methodology to address multiple learning styles by integrating hands-on, self-

study, instructor-led, computer-based, project-based and activity-based training into all programs and

services

Provided tech support for a 15-workstation computer lab and performed network administration in a

Windows NT environment;

Developed and delivered curricula for the After School and Adult training programs that was later featured

on the Youth Learn website

Established sound and cooperative relationships with community groups and organizations

including Georgetown University, local elementary schools, junior high schools and other tenants within

the Perry Center

EDUCATION/TRAINING

2012 Certificate, Business Project Management, University of Maryland University College, GPA 3.6

2012 National Society of Collegiate Scholars

2011 Fair Housing Certification

2008 MOS (Microsoft Office Specialist)

2008 IC3 (Internet and Computer Core Certification)

2007 CYITC Emerging Leaders Institute/Fellow

2004 Advancing Youth Development/Youth Services Practitioner/Supervisor Training

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