PATRICK WAYNE FINEGAN
Miami Florida 33157
E-mail: ********@*****.***
Profile
A competent dependable, strongly self-motivated Operations Analyst with excellent communication
skills, competitively goal-oriented enjoys being challenged, works well under pressure and relates well
with people. Possessing a proven record of improving revenue and adding-value to organizations
Professional Experience
Global Resources LLC Buffalo Grove Illinois 06/2013 – Present
Senior Business Analyst
• Provided Critical Variable Reports and Analyses for SME throughout the U.S.
• Improved many companies revenue stream and operations through recommendations and
changes that improved their decision-making techniques
• Provided and implemented Cost/Benefit Analysis for the Improvement of Work Flow
Processes
• Provided the frame-work, training and development for Apex Technology Solutions
Incorporated in Florence Kentucky
• Analyzed, solved and explained Operations Management/Decision-making Models for
effective Business Management for diverse industries and companies
• Utilized Marketing and Sales Initiatives for the advancement of companies market
growth and shares.
• Provided Planning Solutions for how to manage and schedule capacity planning decisions
and quality management techniques for many organizations.
The Mico University College Marescaux Road – Jamaica 1/2009 – 08/2011
Project Leader/Implementer
• Managed coordinated and scheduled the e-Learning Project for the Training of
Secondary School Teachers’ in Instructional Technology Island-wide
• Managed, implemented and scheduled the Training of Teachers’ on the Online Platform
in Instructional Technology. Recruited and trained facilitators’ in “train-the-trainers”
• Submitted monthly Status/Progress Reports to the e-Learning Steering Committee of
Jamaica. Provided the Final Documentation on The Project Closure/Handing-over
• Significantly contributed to the Training of Secondary School Teachers’ in Instructional
Technology through the recruitment, team-selection/planning and the efficient relating
of critical activities towards the improvement in the metrics and project completion time
• Received outstanding commendation in Operations Management and Job Appraisal
from e-Learning of Jamaica and The Ministry of Education in Jamaica – March 2011
Cable and Wireless Jamaica Limited – Kingston Jamaica 8/1990 – 04/2002
Executive Special Services Engineer
• Wrote the Specification and coordinated the relocation of the Company’s Data Packet
Switch Network
• Designed and Engineered UTECH’s Fibre-Ring and Internet Hardware Facilities
• Extensively interfaced with Sales/Project/Technical Managers’ at Nortel Cala, AFC,
ADC, Motorola, AT&T, Newbridge and Telect International Companies with the view of
obtaining RFP’s, and submitting Project Proposals/Specifications
• Engineered and supervised the installation of the first Frame Relay Network for Alcan
Jamaica Limited
• Developed, implemented and supervised the improved Material Requirement
Planning/Inventory Management System within the Data Networks Department.
• Developed and defended the Capital and Operating Budgets within the Department. This
resulted in an overall improvement in Revenue-Stream and a more orderly roll-out of
Project Development.
• Assisted in the recommendation of the training requirements for staff and supervised
their training progress/evaluation. Wrote and consistently submitted the Annual
Appraisals for staff members
• Contributed to the improvement in Workflow Processes and Processing time of Work
Orders within the Department and realized efficiency improvements of 15%
• Introduced and implemented a highly successful Customers Information System within
the organization that increased Employees’ Productivity by 20%
Education
The Academy – Miami Florida
Microsoft Certified Administration April 2012 – December 2012
CCNA – Certified and Microsoft Enterprise Administrator
CCNP – Studying and on track
Nova Southeastern University – Fort Lauderdale Florida
MBA Business Administration 1997
Specializing in Operations Management and Management Information Systems
The University of the West Indies – Mona Campus Jamaica
BSc. Management Studies 1995
Specializing in Production and Operations Management
CAST – Old Hope Road Kingston Jamaica
Diploma Electronics and Telecommunication 1986
Excelled in Digital Electronics and Information Systems
Skills
Competent in Microsoft Suite of Applications
Competent Project Management Professional (PMP Certification)