Project Manager Human Resources

Margarette Ell-Kesselman, PMP, CSM

Sunnyvale, CA 650-***-**** **********.*********@*****.***

www.linkedin.com/in/margarettekesselman

Mid-senior level manager of programs and projects boasting extensive functional experience in consumer electronics, medical devices, human resources, and intellectual property within start-up and enterprise environments.

SME in the project life cycle, PMO, program management (development, delivery, implementation), change management, and analysis. Regarded as highly resourceful, personable, and enthusiastic. Focused on bridging communication between groups and cultures; fluent in English, Russian, and Hebrew.

Technical Proficiencies

MS Office/Project/SharePoint Spider SPSS Dewey Pinnacle Studio Zoho

Basecamp PsNext Project.net OnePoint @Risk Mindjet Jira BMC FootPrints Perforce

Professional Experience

PROJECT/PROGRAM MANAGER TapClicks, Cupertino, CA April 2013 – Present

Orchestrated digital marketing projects for auto dealerships, which included setting up automatic Craig’s List postings and re-postings for 50+ dealerships from architecture to dealer communication. Led customer dashboard creation, continual improvements, QA, and issue resolution. Managed subcontractors and directed internal/external workflows. Established new processes and procedures.

Notable Accomplishments

Saved more than 40% in internal communication expenses and significant time for dealers by creating technology to automatically notify dealers via text when contacted on Craig’s List.

Successfully transitioned teams from Waterfall to new Agile Scrum processes.

Additional Current Experience ~ Consulting

TEAM MENTOR (volunteer) HPC Experiment, Global Cloud March 2013 – Present

Provided advice to facilitate remote and instant computing power access. Served as a mentor for global teams, helping staff to establish client conversations and resolve technical and service issues.

CONSULTING PROGRAM MANAGER Europort May 2012 – Present

Helped to develop business, technological, and scientific partnerships between the European Union and U.S. companies in the Silicon Valley. Brought together entrepreneurs, investors, and support.

PROGRAM MANAGER, MOBILE PMO GROUP Zoran/CSR, Sunnyvale, CA Dec. 2010 – Jan. 2012

Spearheaded communication and coordination for multi-location teams (e.g. Sales, Marketing, Operations). Piloted 12+ key projects in Korea, Japan, Taiwan, and China, accounting for $100M+ annual revenue. Vastly improved workflow efficiency by launching execution plans, CRM, post-mortem processes, and standardized templates. Served as a Scrum Master to engineering teams.

Delivered coaching to field offices and software teams at numerous global sites, helping to overcome cultural differences and improve cooperation. Analyzed data and created dashboards showing metrics of team performance and status of projects, as well as easing accessibility for company executives.

Zoran, continued

Notable Accomplishments

Produced savings and accelerated bug resolution by 20% after working with offshore field managers to launch an EQM process that improved cross-site equipment coordination.

Established Zoran’s first ever customer requirements management standards, as well as defined the product PLC, provided training, and gained internal stakeholder support.

Developed PMO to Maturity Level 3 by creating processes and documentation templates for initiation, post mortem, and execution plans.

BUSINESS DEVELOPER (volunteer) ACT for Mental Health, San Jose, CA Aug. 2008 – Jan. 2009

Created an organizational improvement plan for the non-profit wellness counseling center that increased efficiency and upturned revenue. Gained support through cold calling and events.

PROJECT MANAGER & ENTREPRENEUR NewSound Bone, Haifa, Israel Oct. 2006 – Feb. 2008

Led meetings with the Office of Israeli Chief Scientist aimed at a national grant for developers of ultrasound devices to test bone porosity. Managed design and specification development, budgeting, and scheduling. Initiated fundraising meetings to introduce the start-up to Israel’s largest investors.

Notable Accomplishment

Expanded target market from osteoporosis patients to diverse markets (e.g. sports, military) by rewriting the business plan and broadening funding potential, helping to secure a $50K grant.

PROJECT MANAGER Ehrlich & Fenster/Gold Patents & Financial Services May 2006 – Feb. 2008

Provided subject matter expertise to two patent organizations including new processes and training tools that measurably improved organizational efficiency.

Notable Accomplishments

Improved project visibility by 30% upon launching project plans and championing communication.

Minimized last-minute filings for 2K+ customers and saved $10M by reviewing project plan risks and developing alternative and mitigation plans.

As Scrum Master, coached team of 23 patent attorneys to improve internal communication, time management, and accountability (thus increasing productivity by 35%).

ASSISTANT MANAGER (volunteer) British Heart Foundation, UK Aug. 2005 – March 2006

Supervised and coordinated volunteer tasks, increasing workflow capacity. Prepared training, budgets, personnel and applications, and vendor contract negotiations.

HUMAN RESOURCES COORDINATOR B-point, Tel Aviv, Israel Nov. 2001 – Sept. 2003

Drove HR for the IT start-up specializing in game and TV consoles. Developed in-house training program and led team-building. Brought in 360 evaluation and communication techniques.

SECTOR COORDINATOR BIU Student Association, Ramat Gan, Israel Sept. 2000 – July 2002

Provided advisement and information services to Bar-Ilan University’s Russian Sector students. Developed community relations. Secured non-profit funding for and organized an 800-person event.

Education & Professional Development

Certifications Project Management Professional (PMP) PMI

Certified Scrum Master (CSM) Scrum Alliance

Corporate Project Management Program UC Berkeley, CA

Training Human Resources Management Program Bar-Ilan University, Israel

Supply Chain Management Training APICS, Santa Clara Chapter

Academia M.A., Sociology Bar-Ilan University, Israel

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