Customer Service Technician
Resume:
Ryan Wilkins
Objective
I am looking to take the next step of my career with a company that has long term growth opportunities.
Employment History
Hyatt Regency Phoenix
Hyatt Regency Phoenix is a full service, convention style hotel located in the heart of downtown phoenix.
Guest Services Agent
Phoenix, Arizona
June 2009 - Present
Assisting guests with luggage to their rooms
Providing information about the local area/attractions
Delivering packages to guest rooms
Interacting with other departments throughout the hotel to meet guest satisfaction
Making dinner recommendations/reservations
Maintaining the cleanliness of the work station and lobby
Polishing bell carts to meet company standards
Greeting and parking vehicles entering the front drive
Making myself available to assist guests whenever needed
R&R Everclear, LLC
R&R Everclear, LLC is a privately owned pool service company owned by Scott Ravert that has been serving the greater phoenix are for over 10 years.
Pool Service Technician
Cave Creek, Arizona
February 2008 - June 2009
Maintaining the chemical balance of a pool
Identifying and making repairs as necessary
Navigating throughout the greater phoenix area
Answering the questions of home owners and making friendly conversation
Making daily logs of work completion
Sundanser Statewide Tint, LLC
Sundanser Statewide Tint, LLC is a privately owned company owned by Robert Danser that has been serving the entire state for over 15 years.
Window Tint Installer
Glendale, Arizona
December 2006 - February 2008
Installation of window film on buildings, homes and vehicles
Navigating throughout the state to various locations
Regular ladder work at many different heights
Measuring and cutting window film to fit any window
installation of decals
Creating custom designs to meet the needs of the customer
Collecting payments for every job
Skills
Extremely devoted to what I do
Very fast learner
Vast experience dealing with customer service
Great directional skills
Polite phone etiquette
Professional References
Derek Kennett- Housekeeping Director, Hyatt Regency Phoenix
Robert Danser- Owner, Sundanser Statewide Tint, LLC
Andrew Renner- Home Loans, Bank of America
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