Manager Quality Control

MELISSA LAURENCE

**** ******** ** ****** ***, Tx 750**-***-*** 9533 Cell ***********@*****.***

“Specialist in Process and People Management”

Results driven and goal oriented dynamic professional with over 13 years of extensive and progressive

management experience seeks a challenging position within an organization that values innovative and

effective achievement. Offers exceptional interpersonal skills, complemented by a superior ability to motivate

others to use their full potential to consistently surpass goals and increase productivity.

AREAS OF EXPERTISE

Motivational Leader Chemical Formulations Strategic Business

Partner

Profit Maximization Persuasive Team Leadership

Communicator

Collaborative Problem Solving Water and Waste Principled and

Management Trustworthy

Superior Decision Making Nickel Plating Technology Glass Mastering

Quality Control

Credit & Collections Plastic Injection Molding

All aspects Employee

Optical Manufacturing

Scheduling

Management

Packaging solutions

read and understand computer

assisted drawings (CAD)

PROFESSIONAL PROFICIENCY

PROVEN METHODOLOGY:

Focuses on profitability and identifies/capitalizes on opportunities to improve workflow and enhance

productivity to boost revenue

Thrives in both independent operations and team dynamics

Builds alliances and engages in cross functional activities

Finds solutions for complex problems

Demonstrates diagnostic, negotiating and collaborative problem solving skills

Responds calmly to tough situations

Extremely organized

Detail oriented

DEMONSTRATED RESULTS:

Exhibits professionalism, tenacity, thoroughness, and dedication

Solid work ethic and friendly demeanor in executing professional responsibilities

Established track record of developing and implementing both short term objectives and long range

strategic goals

Competently manages key logistics necessary for critical goal setting

Rapidly learns new procedures and processes

MELISSA LAURENCE Page Two

C A R E E R PAT H

Manufacturing Manager

2008 – 2012

Duplium Corporation

2000 – 2005

Entrusted with keeping personnel highly trained and motivated, as well as ensuring their professional

development; Responsible for the equipment used on a daily basis to meet daily production schedule

requirements; Supervised training, classroom and practical applications of learned skills for 25 operators from

5 departments within plant; Delegated duties as a front line manager to accomplish hundreds of objectives in a

high stress with high demand deadlines; Supervised daily operations including evaluation and discipline

creating a well trained, highly effective staff; Quality control of various departments to ensure customer

satisfaction; Implemented Quality improvement plans including spot audits and root cause analysis.

Responsible for Customer Service, Purchasing, Accounts Receivable, Billing and Collections; internal and

external Customer Relations.

Mastering Engineer / Manufacturing Manager

2005 – 2008

ADS, Inc.

Quality control in plastic injection molding, printing and manufacturing to ensure customer satisfaction;

Equipment inspection and repairs; Technical support; Supervised and mentored 15 operators and technicians;

Delegated duties as a front line manager to accomplish hundreds of objectives in a high stress with high

demand deadlines. Maintained a 24 hour production staff to meet daily deadlines.

E D U C AT I O N A N D S P E C I A L I Z E D T R A I N I N G

R.L. Turner High School 1990 1994

MS Word, Outlook, PowerPoint, Windows OS, Internet Proficient, Excel, MAS500, Digital Matrix Suite, RPA

Punch/Polish, CS4WIN, Solomon, D&B, purchasing, shipping and receiving, water and waste management,

maintaining exact chemical formulas (photo resist, caustics, and acids), plastic injection molding, nickel plating

and glass mastering, Offset/Silk Screen print (ink formualtions,CMYK), CAD, Prototyping with acrylic,poly,MDF

and wood

E XC E P T I O N A L R E F E R E N C E S AVA I L A B L E U P O N R E Q U E S T

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