Customer Service Medical Assistant

• RHONDA K. OTTMERS

**** **** ****** *****, ***** Park, Texas 78613

512-***-****

*********@*****.***

OBJECTIVE:

To obtain a position as a Medical Assistant in your Medical Facility where I can utilize my educational skills,

training, and expertise while providing patient care.

EDUCATION/CERTIFICATION

Medical Assistant Program, Virginia College at Austin March 2013

• Certified Medical Assistant March 2013

• #J8N3A8D5

• Pharmacy Technician Program, Virginia College at Austin

• Registered Pharmacy Technician TSBP September 2010

• Certified Pharmacy Technician, PTCB September 2007

CPhT #4101-0107-0963-482

• IV Technician, NPTA September 2007

SKILLS

•

• •

Pharmacy Law and Ethics EKG

• •

HIPAA AND OSHA Compliance Patient vitals

• •

Customer Service Sterilization Techniques

• •

Injections Patient greeting/In-take

EXPERIENCE

New Hope Healthcare June 2013

Assisting Client with personal hygiene

Lite house cleaning

Solid Oaks Internal Medicine February 2013 (extern)

• Patient greeting/in-take, vital signs, EKG, injections

• Sterilization of exam equipment/exam rooms

Keinarth and Margolin, Family Practice January 2013

• Vitals signs, HER input

Randalls-Cashier March 2012-2013

• Generated customer cash, check, or charge payments at POS terminal

The Home Depot-Cashier March 2006-Feburary 2011

• Generated payments at POS terminal

• Managed multi-line telecom system

• Approved Returns Specialists

Walgreens-Pharmacy Technician September 2007 (extern)

• Read prescriptions

• Counted and stocked medications

North Austin Medical Center-Pharmacy Technician August 2007 (extern)

• Data entry, safety techniques, packaging and labeling operations and filled unit dose carts

Spherion-Process Technician September 2005

• Preformed installation

• Processed finished servers for shipping

• Ensured proper accessories, and verified box contents before sealing

Jack Brown Cleaners-Store Manager April 1997-June 2005

• Provided customer service

• Complied weekly reports, managed bank deposit

• Supervised group of three-five persons

VOLUNTEER/AWARDS

Serving Center, Round Rock, TX

Elder care of Round Rock

STARRY (children of Domestic Violence)

President’s List –Summer 201

Dean’s List Spring 2012, Winter 2013

Dean’s List- Winter 2006, Spring 2007

4 excellent cashier pins and several HOMER badges

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