High School Operator
Resume:
******.*******@*********.***
Robert Petrick
Objective
Due to Walgreen IT-Operations being outsourced to
India, a trusted resource with 20+ yrs. experience
in Data Center Operations is available. As a senior
operator I have helped support & resolve all user
requests, system problems, job failures & any Data
Center environment issues.
Experience 1991- Present Walgreens Mount Prospect, Il
Senior Computer Operator
Team members and I work event monitoring of over a
million jobs a month across three platforms; AS/400
I-series, production schedules, backups, user
requests, assumes the role of the Shift Lead in
their absence.
Mainframe Z-series production schedules, D.R
backups, Hardware failure and resolution.
With incident and vendor management through Remedy
ticket documentation through closure.
Monitor open systems Unix production schedule thru
our automated job scheduler ESP.
Oversee the computer mainframe and supporting
system equipment. Ensure the processes remain
uninterrupted and the program jobs run as
scheduled. Diagnoses and resolves system problems
Open, edit & monitor the completion of each
platform turnover to a 24hr summary log, including
any existing job failures, scheduled downtime,
special requests or any hardware issues still
pending. Perform scheduled mainframe system IPL's
Achieves high levels of productivity by managing
time, priorities, and personal effort; shows a
strong drive to follow through with and complete
critical tasks
Technical Experience
Hardware:
IBM Tape Drives ; External 3480,3490,3590,3592,
Internal Tape Libraries 3584 & VTS 3494 IBM
consoles Master, Tape & HMC, IBM impact & laser
printers . ZOS MVS mainframes 2066 & 2096,
IBM, Sun, HP Teradata Linux & AIX servers, managed
IBM, EMC, Teradata DASD
Computer /Network Software:
CICS, ZOS/MVS JES2, TSO/ISPF FTP NFTP JCL, NCCF,
VTAM, SNSTCP, NETVIEW, TCP/IP, VM. Windows 98 -
2000 - 7.
Lotus Notes 7.0.3, Remedy V 7.5, Outlook 2010,
Microsoft office 2010
1985-1990 Chicago Board of Trade
Chicago, Il.
Computer Operations
Responsibilities included: running all printers,
laser and impact, loading card readers, mounting
tapes and maintenance of tape drives.
Managing of tape library and hardware support.
Monitoring Job track scheduler during daily
processing.
Running the MVS system while using JESII operator
commands.
Set up new firms with computer equipment for daily
trading.
1979 - 1984 Certified Grocers Hodgkins, Il
Mechanic Apprentice
. Perform scheduled maintenance on Cummins and
Detroit Engines.
. Took inventory of parts room on a monthly basis.
. Replace split rim wheels and tires on Tractors
and trailers, assisted mechanics with daily duties.
Education 1984 -1985 Computer learning Center Chicago, Il.
. Associates degree in Computer Science.
Graduated, GPA 3.75
1974 - 1978
St. Rita High School
Interests
Enjoy teaching and playing golf, bowling.
AED and CPR certified 2012
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