resume

Ms. Jamese Funches

***** ******** ** #**** *******, Texas 77072 414-***-**** *************@*****.***

Objective

As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while

challenging and expanding my knowledge and understanding of the task at hand. I am seeking a position that will

utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and

experience.

Employment History

Uptown Hookah Bar Jan- Jun 2013

Waitress Houston, Tx

Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of

alcoholic beverages

Provide highest standard of service

Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Up selling additional food and beverage products to patrons

Hoston Rodeo Feb-March 2013

Bartender Houston, Tx

Assist in professional, efficient and accurate service of all types of beverage

Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of

alcoholic beverages

Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Provide highest standard of service

Work directly with clients to achieve sale results

The Heller Group Oct 2012- present

Telemarketer Milwaukee, WI

Completes orders by recording names, addresses, and purchases; referring orders for filling.

Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications

technologies

Adjust scripted sales pitch to meet needs of specific individuals

Solicit orders for goods and services over the telephone

Xerox July -Oct 2012

Call Center Rep Milwaukee, WI

Informed customers about services available and assesses customer needs.

Communicate appropriate options for resolution in a timely manner.

Use a computerized system, responds to customer inquiries in a call center environment

Gather information, researches/resolves inquiries and logs customer calls

Wirless Logic May 2011-Feb 2012

Manger Trainee Milwaukee, WI

Increase profits by developing, initiating and managing

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Ms. Jamese Funches

10630 Beechnut st #1612 Houston, Texas 77072 414-***-**** *************@*****.***

Initiated training that standardized employee training and led to increase in customer satisfaction

Work directly with clients to achieve sale results

Time Warner Cable June 2010-May 2011

Telemarketing Milwaukee, WI

Oversee front office operations and provide impeccable customer service:

Develop and implement strategic marketing plan for Time Warner Cable

Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential

customers to purchase a product or service or to make a donation

Answer telephone calls from potential customers who have been solicited through advertisements

Education

Milwaukee Area Technical College (MATC) Criminal Justice /Nursing Spring 2012

Milwaukee, WI

United States Army Reserve 2000-2002

Milwaukee, WI

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