Manager Sales

Amit Sunny Kareer

** ************ ****., ********, ******* L6R 2S6 Phone: 416-***-****

Email: ****.******@*****.**********.***

To whom it may Concern

RE: Operations Manager

I am pleased to submit my resume attached for the position of Operations

Manager or similar. I believe you will find that I possess the skills and

attitude to make a positive contribution to your company.

I have many years of management experience specifically dealing with

project management, administrative function and people development

throughout many levels in an organization. This included the ability to

analyze, disseminate, and recommend cost effective solutions and or

alternatives to the satisfaction to all. This required attention to detail,

analysis, risk assessment, impact analysis in addition to bottom line

profitability. Throughout my tenure, I was given opportunities to develop

personally and professionally with increasing levels of responsibilities

and accountabilities.

I have also managed many projects with respects to industry regulation and

change, as well as assisted in bringing pilot projects to life through the

development of Fidelity Investments Private Investment Program (PIP) for

high net worth clients. I am well versed with the expectation of time

management and leadership through people.

I am confident that you will appreciate my skills, versatility and

adaptability in accomplishing new responsibilities. As you review my

resume, I hope that you will agree that my work experience, skills and

qualifications would make me a valuable addition to your team.

I can be reached at 416-***-**** to arrange an interview. I look forward

to your call and thank you for taking the time to consider my application.

In the interim have a nice day.

Sincerely,

Amit Sunny Kareer

Amit Sunny Kareer

58 Checkerberry Cres., Brampton, ON L6R 2S6 . 416-***-**** .

****.******@*****.**********.***

OBJECTIVE

To provide a fresh perspective on management, leadership and customer focus

in exchange for employment considerations and opportunities that will allow

me to develop personally and professionally for a mutual benefit.

PROFESSIONAL HIGHLIGHTS

* To maintain and surpass managed expectations to the satisfaction of

all

* Consistently surpassed performance metrics

* Developed an in branch marketing program resulting in increased market

share

* Consistently safe guarding clients information and assets through risk

assessment, security, and process re engineering

* Over 10 years of customer/ sales experience consistently over

achieving targets and measures

* 5 years of management and leadership experience, coaching, building

and mentoring new teams according to changing company objectives and

missions.

* Customer-focused, highly organized self-starter and motivated achiever

who exceeds goals and has been recognized for ability to accept

greater responsibility.

* Worked on various projects which all tie into compliance and

regulation by the SEC and CRA

* Established key business relationships that were mission critical for

project completion.

* Effective communicator who can fluently speak the languages of both

people and business while interacting effectively with business

partners, support staff, technical teams, stakeholders and management.

* Highly skilled at preparing and delivering presentations

AREAS OF EXPERTISE

Financial sector awareness Troubleshooting, Problem Solving,

Transaction processing Decision Making, Incident Management,

Sales and marketing Negotiating and Building Relationships

Investigations and re conciliations with Clients

Leadership and mentoring Risk management through "know your

Actively staying abreast of both client"

emerging and declining technologies and Work well under pressure and

its impact on business and bottom line consistently meet deadlines

profitability Highly developed interpersonal and

Trilingual communication skills

Fintrac Anti money laundering and terrorist

financing analysis

SYSTEMS EXPERIENCE & PROFICIENCIES

MS Windows Suite Research and analysis skills

Blackberry Enterprise Work well independently as well in

Microsoft suite of office products and teams

applications Energizing people and work teams for

CIM optimal output

Exceptional keyboarding abilities

Fundserv Highly organized, results and goal

MVR/ Auto Plus oriented

Broker Management Portal

PROFESSIONAL EXPERIENCE

Casey's (Brampton, ON) March 2010- Current

Operations Manager (Multi Units)

* Brought on board to re training and re build a team of 40 font line

workers and 4 managers

* Performed regular store visits and audits to monitor the

implementation and execution of strategic plans as well as to ensure

adherence to operational standards and to determine other areas of

opportunities

* Introduced Six Sigma concepts in all locations and trained managers on

how to bring the concepts back to their teams to increase efficiencies

as well as reduce errors and waste

* Assisted in preparing monthly, quarterly and annual budgets and worked

with rest of the management team to meet objectives as well as save

cost, especially in the areas of labor, food, and utilities

* Managing all store management teams by regularly conducting

performance reviews, providing feedback and coaching, and setting

challenging goals to improve team performance

* Assisted in succession planning and recruitment decisions for

restaurant general managers, FOH/BOH managers and high profile service

staff for franchisee

* Responsible for introducing standard systems in all locations which

clearly outlined a reduction in labour cost, food cost, liquor cost,

and repair and maintenance cost

Grey Power Insurance Brokers. (Toronto, ON) March 2009 -

February 2010

Insurance Sales Broker

* Selling personal lines insurance products in an inbound customer

contact centre environment

* Provide clarification to clients for products, services and coverage

while ensuring due diligence under governance from underwriting,

Trafalgar and RIBO

* Educate clients on insurance coverage along with the repercussions

from underinsurance

* Up selling clients on additional products and services such as

increased accidental benefits and Umbrella

* Maintained complete and accurate client notes and documentation

Fidelity Investments Canada ULC. (Toronto, ON) January

2008 - March 2009

Advisor Services Representative (Contract)

* Provide solutions to advisors for products and account related

inquiries, while ensuring due diligence under governance from the

securities commission

* Meeting in person with advisors and clients to close larger and

complicated sales transactions

* Champion and facilitate redemption trends and relationship building

opportunities to the appropriate internal departments

* Ensured quality service measures, satisfied both internal and external

clients

* Providing first level problem resolutions

* Assigned to regulatory related pilot projects for analysis and impact

assessments prior to industry launch

CIBC (Mississauga, ON) July 2006 - August

2007

Client services representative (Contract)

* Accurately processing client transactions

* Up selling clients on banking products

* Identifying areas of opportunities for our customers through banking

services and product offerings

* Minimizing risk exposures operationally for asset management

* Developed a in branch marketing program which successfully was

launched resulting in increased market share as well as customer

satisfaction and retention

Discount Car and Truck Rentals (Toronto, ON) May 2002 -

June 2006

Corporate Account Manager

* Managed, developed and directed a staff of twelve

* Performance management

* Reviewed all new business initiatives and mentored junior account

managers

* Pre and post sales support to ensure initial customer satisfaction, to

win back future business opportunities

* Developed collateral and promotional material for sales and marketing,

existing and new clientele

* Ensured that department and staff objectives were not only met, but

were exceeded to the satisfaction of all

PROFESSIONAL DEVELOPMENT

B.A.S, Bachelors of Administrative Studies (Finance)

York University

RIBO Licensed (Valid) RIBO

Standard First Aid w/ CPR Level A

St. John Ambulance

Six Sigma (Yellow Belt) Fidelity

Investments

CIP Designation in progress Seneca College

IFIC IFSE

EXTRACURRICULAR ACTIVITIES/INTERESTS

Participates in playing hockey and golf. Interested in vintage wines,

financial markets, business, politics, technology, cottage living and

reading.

Contact this candidate