Sales Project Manager

MICHAEL S. GROSS Phone: 310-***-****

*** ****** * *****: **********@*******.***

Redondo Beach, CA 90277

CAREER SYNOPSIS

. 15+ years website management, software sales technical lead,

project management, software management, application lifecycle

management, and consulting experience

. Strong negotiating, interpersonal and leadership skills with the

ability to motivate in a team-oriented and collaborative

environment.

o Proficient Technical Sales Lead with a strong sales acumen and a

passion for the deal

o Consistently meet or exceed sales quotas

o Demonstrated ability working in high performance teams to exceed

business expectations through the sale, development and

implementation of strategic plans and solutions

EXPERIENCE

Vice President of Technology June 2012 -

Present

HaulerDeals, Inc.

Responsibilities:

. Manage every aspect of the Magento e-commerce platform and

HaulerDeals blog websites.

. Manage day-to-day site performance and content changes.

. Work with key stakeholders, web design and web development, to

plan, prioritize and manage project expectations and deadlines by

adjusting resources and priorities.

. Lead and coordinate cross-functional efforts with multiple vendors,

partners, outsourcing agents and in-house team members.

. Work directly with the CEO to help develop the best technology

strategy to support the rapid growth of the business.

. Manage and support all in-house IT and coordination efforts by

bringing in various software applications that assist in managing

the day-to-day activities of the company.

. Responsibilities also include SEO, SEM, affiliate marketing, social

media, PPC and other online marketing efforts.

Key accomplishments:

. Highlights: In nearly one year we have managed to gather an email

list of over 120,000 VIP signups, have grown sales to average

nearly $40k/month and see monthly traffic to the website averaging

400K pageviews/month.

. Built out operational integrations that allow our e-commerce

platform to seamlessly interact with payment processing, our

fulfillment center, accounting software, affiliate vendors, product

import, and our CRM system. Operationally, we are sound.

. Managed and coordinated efforts in building out a mobile

application for the iOS platform.

Senior Customer Solutions Engineer March 2008 - June

2012

PTC

Responsibilities:

. Sales Engineer supporting all Regional Sales Managers in the sale

of an Enterprise Level Application Lifecycle Management (ALM)

solution.

. Assist Sales Managers in achieving or exceeding quotas by providing

technical pre and post sales support to C level customers.

. Responsible for responding to RFP's and technical requirements,

scoping engagements and preparing SOW's, managing accounts post-

sale in order to drive new business, and evangelizing our solution

at trade shows and via webinar presentations.

. Evaluate and suggest products and service solutions in line with

client needs and requirements while focusing on achieving the

maximum business value for the client.

. Effectively demonstrated and communicated the value of MKS

Integrity in both on-site meetings and via WebEx sessions.

Key accomplishments/projects:

. Highlights: Helped close Equator for 1m+, Xerox for 800K, Army for

700K

. Tremendous asset in securing high-value client accounts through

superior sales and relationship building skills.

. Greatly advanced organizational objectives by assisting Regional

Sales Managers in exceeding overall regional quota 12 out of 16

quarters.

Engagement Manager/Senior Consultant Sept 2003-March 2008

Process Exchange, Inc./Kaiser Permanente

Responsibilities:

. Lead the operation of the on-site professional services staff.

. Identified new business development opportunities for future

engagements and participated in the scoping and selling of

additional professional services.

. Assisted clients in optimizing software application development

lifecycle - concept, design, requirements management, configuration

management, and solution deployment

. Pre-sales consultant tasked with analyzing customer requirements,

providing proof-of-concept (POC), and drafting/reviewing proposals

and responses to RFPs.

Key accomplishments/projects:

Led a 4 year transformation to fully integrate the software

development lifecycle national initiative for Kaiser Permanente

. As Engagement Manager, led teams of 6+ consultants billing over

$150k + per month.

. Enabled customer to deliver high-quality software on time and on

budget.

o Lowered re-work costs by over 50% in the first 12 months of

implementation.

o Consistently provided customer cost savings of $100,000 -

$200,000.

o Resulted in overall Return on Investment (ROI) of between

185% - 350%

. Significant positive customer response led to follow-on engagements

. Enabled KPIT to more effectively control costs, engage in efficient

communications and updates with their Vendors and customers and

begin to develop a full life cycle information picture of their

systems, and the changes that were applied and are in use at the

various regions.

Project Manger/ Senior Enterprise Solutions Consultant March 2000-

June 2003

Starbase Inc. (Acquired by Borland Corporation)

Responsibilities:

o Key member of the Professional Services Group responsible for

reviewing and documenting end to end solutions for Software

Development Lifecycle environment. Optimized Requirements

Management, Change Management, Promotion Management and Deployment

Management.

o Responsible for Identifying, selling and scoping consulting

engagements which included the development of Statements of Work

o Responsible for defining the critical pains in an engagement and

working day to day with the client teams to drive to solutions.

Key accomplishments/projects:

. Selected as the Project Manager and Lead Consultant for largest

international client. Led application development process

implementation and roll out of a Requirements Driven Development

Process which included configuration and change management.

. Team billed over $360,000 dollars/quarter which was in the top

quartile performance

. Worked closely with CTOs, CIOs, Senior Management and Stakeholders

to generate tangible results

. Consistently demonstrated the ability to bridge the gap between

Technical and Non-Technical people

. Specialized in process implementation, workflow customization, form

building, behavior modification, change processing and change

implementation using Borland StarTeam and Borland Caliber

Analyst

. Acted as Pre-Sales Engineer and worked closely with the European

Sales Team in closing over $1,000,000 dollars in sales while

working in Europe.

Enterprise Consultant - Project Management March 1999 - March 2000

Datastream, Inc. (Acquired by Infor)

Responsibilities:

. Project Management experiences included identification of business

requirements, development of project plans, supervising programming

staff, vendor interfacing, systems integrations, software analysis,

training and support

. Responsible for client contact, status reporting, and oversight of

the development team

Key accomplishments/projects:

. Led the successful integration of software packages to a variety of

different industries

Business English Consultant and Executive Translator May. 1994 -

Sept 1997

Merck Sharpe & Dhome, Buenos Aires, Argentina

EDUCATION

Thunderbird-The Garvin School of International Management

June 1999

Master of Business Administration (MBA) in International

Management

Emphasis on Global Business Development and Strategy

University of California, Santa Barbara

June 1992

Bachelor of Arts in History

ADDITIONAL INFORMATION

. Agile/Scrum Master Certification 2011

. Fluent in Spanish and Proficient in Portuguese

. Interests include: Family, Texas Hold'em, Traveling, and Scuba

Diving

. Sigma Nu Fraternity

Contact this candidate