Project Manager Testing

Nehal Patel

**************@*****.***

Software tester

Cell : 631-***-****

Professional Skill Summary:

> Experience as Manual /Automation tester and developer with ERP,

Education and Health care industry as well as management and

coordination experience between onsite-offshore QA teams.

> Expertise in Software Development Life Cycle (SDLC), Testing

lifecycle and Defect lifecycle.

> Proficient in preparing Test Strategy, Test Plan, Test Case, Test

Script, Test Summary Reports for automated and manual testing based on

the requirement.

> Good in Performing both internal and external Peer review and

estimates.

> Strong in analyzing Business specifications with regards to Test Case

Scenarios.

> Significant exposure to automation test tools like LoadRunner, and

QTP.

> Extensively involved in using various Bug-tracking tools like Clear

Quest, JIRA, QualityCenter, PVCS, Team Track and TFS.

> Skilled in Volume Testing, Installation Testing, Concurrency testing,

Boundary value analysis/testing, Security Testing, System Testing, Ad-

hoc Testing, Performance, and Load Testing.

> Extensive knowledge of all windows and Unix/Linux operating system.

> Extensively involved in Verification and Validation for web-based and

client server applications

> Expert in Smoke, component, integration, Regression, System, Black

Box, White Box, and User Acceptance Test.

> Extensive knowledge of content management software, rational database

like Oracle 8i/9i/10g and SQL Server 2005/2008.

> Extensive experience in coordinating test effort, test deliverables,

status reporting, and issue escalations.

> Creative problem solver with advanced analytical, planning, and

scheduling skills with a focus on timely delivery.

Technical Skills:

> Operating Systems : MS Windows7/XP/Vista/2000, LINUX, UNIX.

> Scripting Language : HTML, JavaScript, VBScript, VB6, VB.net

> Testing Tools : Quality Center 9.2,10.0,11.0, Test Director7.0,

Clear Quest, Rally, TFS,Load Runner

> Languages : Java/J2EE, C#, C++, C, SQL, XML, HTML, PL/SQL

> Query Tools : Oracle 8i/ 9i/10g, MS SQL Server 2000/2005/2008, MS

Access, DB2.

> Database Browsers : SQL Server management studio, SQL Plus,

PL/SQL Developer

> Automation Tools : QTP10.0 (Quick Test Pro)

Legal Status in USA :

> USA Green Card (able to work for any Employer without any VISA

sponsorship for unlimited time)

Education:

> MCP (Microsoft Certified Professional)

> PGDIT (Post Graduate in Diploma Information Technologies)

> DISM (Diploma in Information System Management)

> CPISM (Concept of programming in Information System Management)

> Graduate

Professional Experience

Ipsos Inc., New York, NY

Jun 2012 - Current

Consultant working as QA Analyst

Salto - Global Central Data Processing Tool

Ipsos is a public survey company and doing market research for their

clients using virtual users. Company conducts many surveys and generates

data from virtual user feedback question answers. As multi international

company, many region specific survey model collects region related data.

As a software tester, my responsibility is to test different modules of

"Salto", a tool to store and process those all survey data into standard

format for further study. Salto also provide extract report for clients and

also calculated reports. Salto tool process different data and allow data

loading for ASCII, Excel and CSV formats knows as Respondent level data and

Client aggregate data.

Environment: Window 7, MS Office, .Net, TFS, QC 10.0, MS SQL Server

Responsibilities:-

> Attended the daily Scrum meeting in the agile environment to discuss

all the outstanding Issues for Salto web application.

> Analyzed effectively business requirements and functional

specifications for clarity and accuracy.

> Involved in analyzing and preparing Test Plan, Test Cases and Test

Summary Report according to business and function specifications.

> Developed traceability matrix between the requirement document and

respective test cases for survey management to ensure all requirements

were covered.

> Performed Smoke Testing of the application once deployed in testing

environment as part of Entrance Criteria.

> Involved in identifying test data and environment requirements for

system test and user acceptance test.

> Created test data in Excel, CSV and ASCII file for integration testing

of different modules of Salto application.

> Extensively involved in Component testing and verified both Customers

and Project module adhere to correct logic( data types, boundary

conditions, special scenarios)

> Executed functional test cases for Salto application for different

roles including client submitting and approving survey, and Data

collection and managing.

> Executed View, Store procedure and SQL statements in SQL 2008 server

to verify the data equivalency between UI and database Tables.

> Tailed the application error log on Window server and notified

developers of any existing issues.

> Participated in user acceptance test as part of exit criteria where

comments received from the user was compiled and submitted to the

business analyst and developers.

> Analyzed the application and performed Black Box and end-to-end manual

testing.

> Logged, verified and tracked defects in a systematic manner into a

Defect Tracking System and prepared defect report according to

severity and priority.

> Supported production build after deployment via limited smoke testing

in production environment.

Cedar Springs Hospital, Colorado Springs, CO

Jun'10 - May'12

QA Tester

Cedar Springs Hospital is specialized in psychiatric hospital. Hospital has

an automated Online patient registration form, to enable online

registration through the hospital's website by patients and capturing of

details personal and insurance information, medical history etc. thereby

minimizing paper work, manual processing and wait times.

Environment: Windows XP, VB.Net, ASP.Net, Oracle 10g, Toad 10.0, Quality

Center 10, QTP10.0, XML, UNIX

Responsibilities:

> Followed Agile XP methodology for GUI localization.

> Analyzed the requirement document and wrote test cases to verify

'inquiry call sheet' and 'Psychosocial Assessment' form.

> Involved in the review of requirements with business analysts and

technical specialists.

> Ensured adequate and comprehensive testing is completed for all

aspects of the application.

> Involved in preparing Test Plan and Test Cases based on the

function specifications.

> Executed test cases related to the presentation layer tailored for

particular client segments.

> Performed functional testing and verified any unsupported code

pages, missing or broken links, and untranslated strings resulting

in garbage characters.

> Performed usability testing along with developer and business

analyst to ensure that the look and feel of the interface,

displayed tabs, buttons, location of strings and fields was

consistent with the original site.

> Performed cross browser testing using Google Chrome, Firefox and

IE9.

> Performed Black and white box testing to ensure that the patient

admission information can be displayed and printed accurately.

> Used Quality Center bug tracking tool as the test repository for

executing the test cases and scripts and logging and generating

various reports and graphs for further analysis.

> Verified various functionalities like Error/Warning messages, Online

Help, command key sequences and Printed documentation were consistent

in both languages.

> Uncovered GUI related defects like text expansion, truncated strings,

GUI alterations, overlapping or misalignment of GUI elements once the

build was accepted in test environment.

> Involved in the follow up with the development team to verify bug

fixes and update bug status.

> Worked with the developers in fixing the defects.

> Performed Validation/Verification for the patient admission

information in data base and UI.

> Performed end-to-end system testing on the entire localized site to

verify that the functionality of the site remained intact.

NIIT - National Institute of information technology, India

Feb' 2008 - Aug' 2009

Software Tester

NIIT Technologies is a leading IT solutions organization in India. The

company is making comprehensive end-to-end software solutions and services

in Application Development and Management, Managed Services, Cloud

Computing and Business Process Outsourcing to organizations in the Banking

& Financial Services, Insurance, Travel & Transportation, Manufacturing &

Distribution, and Government sectors.

NIIT is working with global leaders in technology to provide training on

state of the art technology platforms. NIIT created IT awareness to equip

large number of people with basic IT skills thereby bridging the digital

divide.

NIIT has developed "Managed Training Services" (MTS) applications. NIIT is

customized MTS application based on IT training center's requirements. As

software tester my responsibility was to test the entire customized MTS

applications. I had also tested the integration of customized MTS modules.

Environment: Window XP, Quality Centre, J2EE, Ms Office, UNIX, SQL, QTP,

Toad 9.7.2.

Responsibilities:

> Worked as an Application Test Engineer in Iterative methodology and

hands on Agile

> Presented daily status to the manager and shared with team.

> Analyzed customer need, conceived learning solutions, and interface

with complimentary practices to execute the solution.

> Involved in analyzing and preparing Test Plan, Test Cases and Test

Summary Report according to BA requirements for Web based Application.

> Prepared Traceability Matrix between the requirement document and

respective test cases for purchase order entry process to ensure all

requirements were covered.

> Reviewed various Test Cases and Authored test cases including both

positive and negative steps in Excel and Quality Center for IT

auditor.

> Arranged internal and external peer review on agent approval test

cases with Business Analysts, colleague testers and project manager

and integrated the changes discussed during the peer review.

> Performed smoke test as part of entrance criteria for customized (MTS)

applications and ensured that all the high level functionality works

adequately.

> Used SQL tools such as Embarcadero, SQL Query Analyzer for creating

SQL queries to verify the integrity of the data.

> Ensured integration testing and regression testing is completed for

all aspects of the customized application.

> Logged defects (Bugs/ Enhancements/ Doc Issues) in Excel sheet / MQC

and followed up with the Development team.

> Confirmed Exit criteria were being met before builds will go to

production.

> Performed end to end black box testing starting from, verification,

approval, order production to invoicing.

> Helping the developers in troubleshooting and fixing of the bugs by

providing them the appropriate details on testing done with

screenshots

> Actively participated in various meetings like defect resolution

meeting, QA status, Knowledge transfer meeting.

> Participated in user manuals evaluation meeting and provided feedback

for the accuracy of the write up.

Zero - One micro Systems, India September' 2005 -

Jan' 2008

Software/Hard ware tester

Zero one micro system is information technology company, delivering

consulting, systems integration, and outsourcing solutions to clients. Zero

One is providing service, trading and supplying of computers, notebook,

Printers and their peripherals and Accessories that include Docking

station, Cooling Pads, Wireless Keyboards and Mouse, Server boards, CPU,

Batteries, Hinz, BGA ICs and many more items.

As a tester, I was responsible in design and implementation of tests of

Hardware and embedded Software at various levels - module, component,

product or system.

Environment: Windows XP, IE 5/6, Opera 8, ASP, IIS, Ms Office, UNIX, SQL

Responsibilities:

> Excellent understanding of product delivery life-cycles in a dynamic

fast paced environment.

> Comprehended and understood business and system Requirements.

> Developed High-level/Low-level test cases and maintained the

Requirement Traceability matrix using Excel sheet

> Review test plans with cross functional team.

> Accepted/rejected review feedback and modify test plans accordingly.

> Designed and created test methodologies and procedures under changing

requirements and specifications for new products.

> Adapted and modified existing test procedures for existing products.

> Tested devices, submitted bug tickets, archived test reports.

> Reviewed results with cross functional team, and close out issues when

fix has been verified.

> Selected and purchased test equipment that meets test requirements

> Involved with mechanical design reviews and provide feedback on design

improvements or issues.

> Worked with and coordinated contractor tasks and testing processes and

procedures

> Performed Validation testing of motherboard for any missing piece of

code or forgotten element tags or style are working properly.

> Took part in Authentication testing of computer by making sure the

usernames and passwords are encrypted while it is transferred to web

server.

> Performed Connection Speed testing since dial up was prevalent that

time in India and web pages with too much graphics would take ages to

load.

> Performed Usability testing to make sure all assembled parts were

worked appropriately.

> Performed Compatibility testing of computer by running in different

operating system.

> Used batch processes for testing applications hosted on UNIX.

> Performed extensive back-end testing and database auditing using SQL

Server.

> Knowledge in working with UNIX and Shell scripts

> Performed Client-side testing by checking computer hardware was

usable.

> Executed Self-written test cases as well as test cases written by

others.

> Participated in Formal Reviews and Walkthroughs.

> Performed End-to-End testing manually and was involved in User

Acceptance Testing

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