*** ***** *** *****, **** hill maryland *****
240-***-****(c) **********@*****.***
QUE RUFFIN
Typing Proficiency 45 wpm
U.S. Citizen
Objective
A challenging opportunity in an environment whereby I can utilize my administrative skills to
assist your organization with continued productivity and growth
Work experience
05/2011 – Present DISA – Department of Defense (Arthur Roberts)
Management Analyst
Responsible for performing projects such as analyzing organizational design, space
planning, work measurement, or task analysis; and assisting senior analysts in the
development and establishment of the framework for implementing long range plans
Assist with Weekly Activity Report (WAR) consolidation to ensure proper formats, as
well as the Automated Time Attendance and Production System (ATAAPS) to ensure both
are prepared/received on time and accurately. Provide telephone coverage to SES and also
assist with calendar management.
Required to send email updates on tasks for all updates on computer system, mail pick
up and training for employees.
Assist with writing material needed between each Network Services Center and our
office. Required to attend meetings and take proper notes for dissemination amongst
employees.
Assist with travel and attend meetings on behalf of Network Services Engineering
Department.
Plan group events and staff meeting.
As the Training Coordinator, I monitor training statuses and provide training updates and
schedules.
Internal Management prepares everyone for system updates and changes. Assist with
software updates and migrations such as Windows 7, Enterprise email, and Nipranet.
Assign and relocate employees and provide access to keys for locations, rotations and
reassigning of new or existing employees.
Content manager for SharePoint website shared within the DISA agency.
3/2007 – 5/2011 Camden Russet (Angela Spears)
Leasing Coordinator 301-***-****
Responsible for leasing, marketing and maintaining positive resident relations of multi
family residential apartments.
Oversaw and maintained accurate and organized lease files and weekly traffic activity
reports.
Oversaw and distributed all company or community issued notices
926 White oak drive, oxon hill maryland 20745
240-***-****(c) **********@*****.***
QUE RUFFIN
Typing Proficiency 45 wpm
U.S. Citizen
Typed lease agreements and completed appropriate paperwork accurately and on timely
basis
Greeted prospects and qualify by covering all criteria (ask questions; utilize completed
guest cards, etc.). File guest cards and maintain tickler system.
Demonstrated and showed model and vacant apartments for leasing prospects.
Received all telephone calls and in person visits in a professional manner.
Ensured maintenance repairs are handled satisfactorily by contacting residents with
completed Service Request on a weekly basis.
Distributed newsletters, pamphlets and flyers and update apartment availability report.
Accepted rental payments and gave immediately to Assistant Community Manager.
9/2006 – 3/2007 Commerce Bank (Now TD Bank)
Bank Teller
Responsible for receiving and pay out money and assist customers with loans, foreign
currency and investments.
Received and answered customer enquiries.
Opened new accounts.
Sold bank products and services.
Identified customer needs and referred them to appropriate banking services.
Received, deposited, and issued, receipts and pays out withdrawals.
Entered details in customers' accounts.
Recorded transactions.
Balanced the cash, orders notes and coins.
Issued bank cheques.
6/2003 – 1/2006 It’s a Family Affair (Stephanie Minor)
Child Care Assistant
Planned the student’s daily activities.
Prepared the meals and snacks
Chaperoned field trips.
Provided computer assistance and instruction with learning applications for students
within the program.
Required to answer incoming calls and greet parents in a professional manner.
Assisted with after care program and organized lesson plans.
Obtained information for filing records and collected tuition payments.
Volunteer
Assistant Cheerleading Coach, Oxon Hill Boys & Girls Club
Education
6/2005 WestLake High School, Waldorf, MD Diploma
9/2005 P.G. Community College
8/2008 Anne Arundel Community College, Nursing (in progress)
Skills & Knowledge
Windows 2000; MS Word ; MS Access; MS PowerPoint; Internet Explorer