Customer Service Loss Prevention
Resume:
Hillary Flores
*** *. ** ****** ***. - Alhambra, CA 91801
**************@*****.*** - 626-***-****
Client Service, register, Operating a 9-line phone system, friendly tech support, organizing products, data collecting
Work Experience
Opener
Precision Auto Protection - Azusa, CA
December 2012 to March 2013
Responsibilities
Data collection, client service, operating a 9-line phone system
Accomplishments
closed several deals, set up appointments to service vehicles, kept and updated vehicles records
Skills Used
teamwork, competitive edge, sales, friendly personality
Retail Sales Associate
Ross Dress for Less - Pasadena, CA
September 2011 to December 2012
Responsibilities
Customer service, returns, clean up, keeping a balanced register, watch for and recognize security risks and thefts
Accomplishments
Organized the items depending on which department they went to, kept my area clean and accessible, kept the line for registers down to 3 people or less, ensured returns were accurate
Skills Used
Teamwork, loss prevention, register skills, organizing products
Retail Associate
Toys R Us - Alhambra, CA
May 2010 to May 2011
Responsibilities
Opened and closed registers, stocked and organized departments, register, return, product look up, unlocked cases to show the customer expensive products, watch for theft at register and while walking the floor
Accomplishments
Lowered our loss prevention score, speedy check out, sold product protection at a monthly goal, followed Code Adam procedures when found a lost child
Skills Used
Organization, teamwork, computer skills, calculation, loss prevention
Education
Teaching
East Los Angeles College - Los Angeles, CA
2010 to 2011
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