Hamza Soud
Resume
PERSONALDATA
Full Name: Hamza Mohammed Soud
Date of Birth: 12th of March 1988
Nationality: Egypt
Marital Status: Engaged
Location: Rod Elfarag Shubra, Cairo, Egypt
Military service: Performed
CONTACT INFO
Mobile: +2-010********, +2-011********
Email: *****.****@*******.***
LinkedIn: http://www.linkedin.com/pub/hamza-soud/60/337/59b
PROFESSIONAL EXPERIENCE
Maintenance Engineer at El Araby Group
Jan 2013 to Present
Responsible for photocopier maintenance and network configuration Outdoor in client field
IT help Desk at Engineering Authority of Egyptian Armed
Oct 2011 to Dec 2012
Forces.( Industry: Military)
Responsible for
1. Identifies, diagnoses, and resolves Level One problems for users of the mainframe, personal
computer software and hardware, District network, the Internet and new computer technology,
communicates solutions to end-users.
2. Provides one-on-one end-user problem resolution over the phone for District approved Personal
Computer (PC) software.
3. Delivers, tags, sets up, and assists in the configuration of end -user PC desktop hardware,
software and peripherals.
4. Diagnoses and resolves end-user network or local printer problems, PC hardware problems and
mainframe, e-mail, Internet, dial-in, and local-area network access problems.
5. Coordinates timely repair of PC computer equipment covered by third-party vendor
maintenance agreements.
6. Performs minor desktop hardware repair for PC computer equipment and peripherals that are
not covered by third-party vendor maintenance agreements.
7. Helps install local area network cabling systems and e quipment such as network interface
cards, hubs and switches.
8. Assists Network Technicians in creating materials for end -user frequently asked questions
2007-2009 Promoter in Nescafe (in Jeddah, KSA)
Through summer vacations .
EDUCATION
Faculty Of Electronic Engineering,
Compute Science And Engineering Department
GPA : 64.4 %
Graduation Project Degree Excellent
GRADUATION PROJECT
Train System Based On Microcontroller
(The main goal of this project is to avoid trains accidents, project enable us to control railway
system by dividing the system into eight subsystems which controlled by centralized master that
takes the best action for every subsystem like stop the train or move it to another lane, cetralized
master is PIC16F883 programmed by assembly language )
Courses
CCNA
MCITP
Technical Knowledge
Electronic and Electrical Circuits
Assembly programming language
Embedded Systems,
Software Engineering,
SQL
Windows, Win Server
Unix, Red Hat
VMware
MS Office
MS Project
Photoshop CS5
LANGUAGES
Arabic Mother Tongue
English Very good
KEY SKILLS
Smart thinking
Ability to work in a group or individual according to the job requirements.
Excellent communication skills.
Team player and able to understand people's different work style .
Hard Worker.
Eager to learn and discover new things and new technologies.
Self-control.
Self-confident.
Self-motivated.
Troubleshooting Skills.
Excellent in dealing with customers.
Marketing skills.
Funny .
LIKES
Swimming.
Horse riding.
Outdoor activities.
Hang out with friends.
Travelling.
OBJECTIVES
Work and gain experience in field of IT