Customer Service Representative

Diasha B. Roux

***** ************** **. *********, **, USA

704-***-****

******.****@*****.***

Customer Service Representative who maintains a high level of professionalism, patience and efficiency to

minimize customer dissatisfaction and increase customer loyalty.

• Proficient with Microsoft Office Suite

Profile

Training manual contributor

•

• Strong problem solving ability

• Reliable and punctual

• Reading comprehension skills

• Cash handling accuracy

• Customer- and service-oriented

• Written and oral communication skills

Connextions Inc. Concord, NC June 2013- Present

Employment

Customer Service Agent

• Provided accurate and

appropriate information

in response to customer

inquiries.

• Addressed customer

s ervice inquiries in a

t imely and accurate

f ashion.

The Sunshine House Charlotte, NC October 2012- May 2013

Part-Time teacher

• Carefully monitor

children's play activities.

• Incorporate music and art

activities to encourage

creativity and expression.

• Discipline children and

recommended other

measures to correct

behavior.

Central Piedmont Community College Charlotte, NC Pre-Nursing 2015

Education

Zebulon B. Vance Charlotte, NC 2012

High School Diploma

References Furnished Upon Request

Contact this candidate