Project Manager Engineer

RAKESH SHENOY

**** ***** **, ******** *******, NY 105**-***-*** 3009 *************@*****.***

14+ years of broad IT experience in delivering complex multi million dollar large

scale enterprise systems

PROFILE

Highly motivated IT Project Manager with extensive background of successful

implementation and deployment of billing and telecommunication projects. Superior ability

to multi task in deadline driven work environments. Solid experience of leading and

mentoring cross functional teams. Experience interfacing with Engineering and Senior

Management in a multi cultural global area. Excellent communication, interpersonal and

leadership skills. Passionate about learning and working on new technologies.

Strengths include:

Project Management Requirements Analysis

IT Architecture Quality Assurance

Offshore Development Agile Software Development

Team Building and Mentoring Process Improvement

Deployment and Support Systems Engineering

TECHNICAL SKILLS

Project Management Tools: Microsoft Visio, Office Suite, CA Clarity

Languages: C++, RogueWave C++, Pro C++, Java, C, XML

Operating Systems: Linux, UNIX, Windows, VxWorks, Solaris

Networking Protocols: TCP/IP, UDP, SNMP

Databases: Oracle, PL/SQL, Stored Procedures

Methodologies: Design Patterns, OOP/D, UML, Agile, TDD, Web Services

Middleware: IBM MQ Series, Websphere, Oracle AQ

Tools: Rational Rose, Rhapsody, Clearquest, Clearcase,

DOORS, Perforce, dbx

PROFESSIONAL EXPERIENCE

Verizon Wireless, Orangeburg, NY

Senior IT Project Manager Consultant 2010 Present

Provided technical leadership for design and implementation of core backend and

web service based activation system for provisioning Verizon Wireless’ Picture and

Calling Name Services for over 4M customers. Drafted the technical design, work

breakdown, project scope, interface specifications for service activation on Verizon’s

switches and vendor platforms. Defined use cases and traceability to business

requirements. Ensured on time, high quality delivery of agreed upon SLA’s, within

budget and scope. Oversaw complete implementation and delivery involving

development of multi threaded backend processor and web service based interface for

Verizon’s Business and Billing front end systems. Developed software using

RogueWave C++, IBM MQ, XML over SOAP/HTTPS, Oracle AQ and PL/SQL.

Received Verizon’s Certification of Excellence for outstanding individual contribution.

Managed a complex upgrade of Verizon Wireless’ Provisioning backend application

software to use Oracle 11g, RogueWave SourcePro 11 and Sun Studio 12

compiler.Ensured seamless delivery without no loss of service or downtime on 3 highly

available production nodes. Served as point of contact during entire software

development and upgrade. Mitigated risks by drafting the transaction traffic migration,

backout and recovery procedures in advance and providing coaching and mentoring to

the on call team. Received Verizon’s Project of the Month Award for outstanding

contribution.

Spearheaded the migration of legacy cell phone provisioning number feed process to

C++ based system. Also migrated legacy ASN.1 libraries to utilize a space optimized

runtime. Researched and implemented these projects while working in parallel on

other complex projects. Defined, documented and trained the on call person to use the

new system. Also implemented storing raw number feeds in data warehouse for 90

days.

Drafted project scope, work breakdown, risk analysis and overall plan to migrate the

provisioning application from 32 bit to 64 bit.

MOTOROLA INC, Government & Public Safety, Schaumburg, IL

Senior Staff Engineer 2010

Developed and managed middleware software projects that provide services to various

applications in Motorola Government and Public Safety Radio systems. Interfaced with

development and test teams to define project requirements. Managed the development

and delivery of the solution.

Lead Test Driven Development and used Agile software methodologies to develop fault

management subsystem software. Ensured usage of lean processes to optimize

production and deliver project success.

Ensured proper co ordination among different teams and provide significant onsite support

during site integration. Managed timely resolution of issues by identifying root cause and

providing quick turnover fixes and by coordinating teams at different locations.

MOTOROLA INC, Network Solutions, Arlington Heights, IL

Senior Software Engineer 2004 2009

Lead an engineering team to develop various middleware software components that act as

proxy components for various hardware modules in Motorola’s Universal Base Station

product. Worked closely with site architects, developed project estimate and effort,

contributed to defining requirements and system design for an SEI Level 5 organization.

Defined 3TR and 4TR software requirements in DOORS Spearheaded development of

multi threaded software which provides fail over ability in a clustered system. Implemented

system features which provide state, alarm and faults of various software components

during the life of the system.

Provided leadership, mentored junior engineers with technical direction, provided weekly

status to management and successfully delivered projects on schedule. Coordinated

development teams in different geographic locations to ensure proper product integration

and verifying traceability to level 3 and 4 requirements.

Ensured that issues seen during integration are driven to closure by working closely with

local and overseas development teams. Trouble shooted field problems and resolved them

in timely manner by identifying the functional area and delegating it to the correct team or

engineer. Performed klocwork analysis on various software modules and worked with

various teams to deliver fixes to improve software quality.

Offered significant support to centers within and outside of Motorola during field

integration. Ensured that issues were targeted to the right functional areas and made sure

that the fixes were delivered quickly. Maintained software releases across multiple product

lines, ensuring change requests were targeted to the correct loadline.

Reduced software costs by 40% by training software engineers in low cost centers abroad

and transitioning work abroad seamlessly. Drove continuous improvement efforts by

working with quality and process teams and identified areas of improvement by performing

root cause analysis of escaped defects.

MOTOROLA INC, Network Solutions, Arlington Heights, IL

Software Engineer 1999 2004

Member of a team that designed implemented and maintained software which provided

highly available redundant service to various Motorola call processing systems. Worked on

entire life cycle of the project, from early inception to product delivery and support.

Developed test cases and plans and incorporated unit, component and acceptance tests

for the product.

Lead development effort of porting software from vxWorks to Linux. Worked with vendor

software and escalated issues which required immediate attention.

Championed implementation of a software component which creates the platform

database during site initialization by parsing data stored in XML files. Maintained data

integrity by using checkpoint replicas over a fail over. Designed and implemented software

download functionality on single and site mode.

Enhanced system handling of platform and payload logs and provided ability to upload

them to the remote manager. Developed subsystem that provides synchronization of

software, data and alarms between the remote manager and the node over SNMP.

Awarded Motorola Bravo award on numerous occasions for outstanding effort.

EDUCATION

MS, Computer Science, Loyola University Chicago

BS, Computer Science and Engineering, University Of Bombay

Contact this candidate