Customer Service Sales
Resume:
Jamie Lynn Clay
**** ************ **** *** ****, Dallas, TX, 75206
***************@*****.***
OBJECTIVE: Seek a career opportunity in the fashion, retail, or business industry that will utilize my
organizational, communication, administrative, and problem solving skills to further grow and
enhance your company.
SUMMARY OF QUALIFICATIONS
• Experienced shift manager
• Supervised sales staff in a retail setting
• Acquired pro-active leadership and communication skills
• Demonstrated ability to seek answers and conceptualize the big picture
• Mastered crucial analytical skills
EDUCATION BSFCS Fashion Merchandising
Texas State University - San Marcos, Texas
Minor Business Administration
EXPERIENCE
Area Sales Manager - Shoes May 2012 – Present
Dillard’s at Firewheel Town Center, Garland, TX
• Provided customer service at highest levels
• Managed three multi-vender departments simultaneously
• Grew the business by maintaining relationships with buyers
• Organized and executed marketing events and promotions
• Coached sales teams through personal, department, and store goals
Assistant Store Manager Jan. 2012 – May 2012
Full Time Sales Lead/Shift Manager Oct. 2011 – Jan. 2012
Part Time Sales Lead/Shift Manager Oct. 2010 – Oct. 2011
Part Time Sales Associate Oct. 2008 – Oct. 2010
Nine West Outlet, San Marcos, TX
• Analyzed critical analysis of sales and productivity of the store and associates
• Provided customer service at highest levels
• Trained sales associates on POS, customer service, and proper displays of merchandise
• Executed visual merchandising directives
• Facilitated inventory management systems
• Motivated and directed sales associates in daily operational tasks
Sales Associate
New York & Co. Outlet, San Marcos, TX June 2011 - Sept. 2011
Pacific Sunwear, Killeen, TX May 2009 – Aug. 2009
• Presented customer service at highest levels
• Executed physical merchandise rotation
• Processed freight and shipments regularly
• Conducted POS system operations
• Managed Client Relations
ACTIVITIES
• Dallas Apparel and Accessories Spring Market via Colletta Showroom (March, 2012)
• NYC Study Tour (Spring, 2011)
• Texas State Strutter (2008-2010)
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