Project Manager Customer Service

Varun Goyal

C */** Yamuna Vihar Delhi ******

*******@*****.***; m +91 – 98 68 65 7947

PROFILE

An accomplished and result driven IT professional with extensive experience in JAVA/J2EE technology. Have international

exposure and consulting experience working with international. Able to effectively balance a number of tasks, work to

deadlines, prioritize workload and produce outstanding results. Dedicated to company growth and delivering excellence

customer service.

CORE SKILL SUMMARY

Java/J2EE, EJB, Hibernate, Spring, Ajax, Struts, HTML, J2ME, PL/SQL, JUnit

Programming Languages

(Mock Objects), JAXB, XML

SQL, MySQL, Oracle

Databases

JSP, Java Script, Java Servlets, JSF

Scripting Languages

Windows, Linux

Platform

Telecom (NMS, BSS/OSS), Banking, Finance, ERP

Domain

Advent Net Web NMS Framework, AgentX

Framework

Wind Manage SNMP API toolkit, Net SNMP, AdventNet Manage Engine

NM Toolkit

Eclipse, JBuilder, Visual Studio, Rational Rose, Ethereal

Tools

Process Mapping & Modelling

Modelling Techniques and Tools

UML – OOA & OOD

Workflow

CVS, Clear Case, Clear Quest

Version Control Tools

IIS, Apache Web server on Linux/Windows, Java Web Server, Jakarta Tomcat on

Web Server/Application Server

Linux/Windows, BEA Logic7

Functional Requirements Document

Documentation

Functional Specification including data models

Post Implementation Report, Completion Report,

Technical Specifications (Design Document)

Implementation & Training Manual

Agile, Waterfall, Scrum

Project Methodologies

PROFESSIONAL EXPERIENCE

• I Pv L I Nov 2008 Aug 2011

IBM ndia t. td, ndia

Senior System Analyst

Experience with complete software life cycle

Solve technical issues in a time sensitive environment

Gather and analyse the business requirements.

Produce business requirements, technical specifications, design and test case document and their sign

off from the client.

Successful contribution across all phases of product release stages

Responsible for conducting technical reviews that include reviewing requirements, design and code of the

project

Design, Implementation and Testing

• o Jun 2004 Nov 2008

HCL Technol gies Ltd, India

Associate Project Manager

Responsible for network map implementation

Responsible to manage complete software life cycle

Responsibilities involved requirement gathering, analysis, designing and implementation

Successfully carried out integration and system testing

Contributed across all phases of product release stages

Involved in technical reviews – requirement, design and code

Design, Implementation and Testing

•

Shanti Narayan Memorial Trust Oct 2006 Oct 2008

Not for profit NGO (Part Time: On Weekends)

Project Analyst

Played an active role in teaching the children by planning their studies and by taking them on field trips

Key Accomplishments:

Made a difference in the lives of the underprivileged children, who otherwise would have worked on

difficult jobs to earn meagre wages for their family.

• no o

Eon Tech l gies, India Jan 2004 May 2004

Analyst Programmer

Successfully designed and developed sub modules of the system

Regularly interacted with the client to understand their requirements

•

Vision Compusoft Pvt

Ltd, India July 2001 Dec 2003

Senior Software Engineer

Involved in the design and development of the GUI Interface

Responsible for the successful development of the system

Successfully designed and developed sub modules of the system

Interacted with the client to understand their requirements at every stage

•

Newtron IT Labs Pvt. Ltd, India Nov 2000 June 2001

Software Engineer

Efficiently designed and developed core components

Contributed significantly to portfolio engineering, and compiled several reports for upper management

•

C.M.C. India Ltd, India Feb 2000 Oct 2000

Trainee Consultant

Involved in development of modules and system testing

EDUCATIONAL QUALIFICATION

MBA, Trinity College Dublin (TCD) 2011 2012

st

GMAT 690, 91 percentile globally

PGDIWT, CMC Ltd. Delhi, India 2000 2001

Grade ‘A’ (PGDIWT: Post Graduate Diploma in Internet and Web Technologies)

BE (Electrical Engineering), Maharishi Dayanand University (MDU), India 1995 1999

First Division

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