Customer Service Sales

Location:

Salary:

Open to negotiating

Posted:

August 08, 2013

AMY YEGIAZARIYAN

Northridge, CA 91326

Tel: 818-***-****; *******@***.***.

EXPERIENCE

Operations Manager, Paparazzi Sunglasses, 02/10 - Present

. Design & execute 12-month marketing plans in key areas of branding,

advertising, public relations, research, & sales;

. Work closely with photographers, graphic designers, and other media

talent to conceptualize & execute ad campaigns;

. Recruited, hired, and trained 5 in-store personnel and another 5 sub-

contracted employees;

. Conduct 4 monthly reports in key areas of inventory, sales, repairs, and

administrative data

Law offices of Maro Burunsuzyan, Litigation Paralegal, Glendale, CA

(11/2003-11/2005);

. Personal injury litigation paralegal, prepared & filled the initial

complaint;

. Compose and revise legal documents for attorneys, including letters,

depositions, and court filings;

. Answer direct attorney phone lines and act as liaison between clients

and attorneys;

. Excellent communication skills; both oral and written;

. Works well in a team setting as well as collaboratively with legal

staff and attorneys;

. Experienced in preparation and service of all discovery documents;

Responsible for meeting with clients to complete discovery questions;

full client contact by phone & letters.

Messengers, INC; Dreamworks, Data Entry/Customer Service, Glendale, CA

(1999-2003);

. Data Entry, Answered over 100 calls per day; accurately recorded phone

orders; implemented training course for new recruits; responsible for

ordering pagers for the whole company; responsible for ordering office

supplies; customer service.

EDUCATION

Esquire Paralegal School-Paralegal Certificate; Herbert Hoover High School.

REFENCES UPON REQUEST.