Office Technical Support

Elias Steve Musallam

***** ******** ****. #***, ******* Oaks, CA, 91403 Mobile: 818-***-****

*************@*****.***

Job Objective

A challenging position in office administration with a progressive organization that values

dedication, outstanding performance, and offers potential for career growth.

Clerical Skills

• Providing administrative support to make sure that office operations are running in an effective,

advanced and perfect manner

• Typing letters, reports and additional documents; maintaining office files, distributing mail,

taking minutes of meetings and organizing repairs and usage to office equipment

• Maintaining secret records and files in a timely manner

• Researching and helping with the preparation of official documents, policies and procedures,

plan meetings and prepare agendas

• Greeting and helping visitors, responding phones and direct calls to the appropriate employee.

Education

ITT Technical Institute, Sylmar CA - Bachelor of Information System,

Graduated December 2012. GPA 3.7 – Honors.

Work Experience

31st District PTSA ● Van Nuys, CA ● Teacher Assistant ● June 2010 – Present

Copied, organized, and filed materials for distribution to students

Enter student information into data base.

Help teacher in a variety of non-instructional duties

Assist in conducting increased learning experience for students in assigned area

Administer students’ arrival and departure time

Monitored the use of open computer lab

N & E Wholesale ● Mission Hills, CA ● Help Desk/Data Processing Clerk ● November 2007 –

May 2010

Helpdesk technical support

Update status of work thru entering updated information in system

Identify, troubleshoot and analyze computer issues

Format hard drives, installing and configuring operating systems

Install and configure software applications

Service and maintain microcomputers systems, including clean test run scandisk and

defragment hard drives

In charge of all software installations so as to respect copyright issues and prevent virus

infections and propagation

References available upon request

Contact this candidate