Customer Service Design
Resume:
MICHAEL C. GREINER
** ********** ***. *** #*, Lancaster, New York 14223
716-***-**** Email: *************@*****.***
OBJECTIVE:
Seeking a position within your company that will utilize my past work experiences and
current education background
SKILLS and QUALIFICATIONS:
• Familiar with Microsoft Office
• Customer-Facing Service and Support Experience
• Proven verbal communication skills in an academic setting
• Formal research and Training experience
• Familiar with HTML(7 yrs experience), CSS2.1 and CSS3(7 yrs experience),
JavaScript(4 yrs experience), Adobe Photoshop, Dreamweaver, Illustrator, Flash(7
yrs experience), Wordpress(2 yrs. Experience) and PHP(2 yrs experience)
• Self motivated and Detail orientated, Possess strong organizational skills and
work ethics.
PROFESSIONAL EXPERIENCE:
September 2012-February 2013 Next Wave Logistics, New York
CSS Web Designer
• Participated in design and troubleshooting problems related
to user interaction and webpage performance.
• Worked with engineering & design team members to
translate visual designs to production ready screens in
HTML/CSS/JS.
• Worked with the design team on creating new CSS,
organizing and optimizing existing style sheets.
January 2011-August 2012 Derrick Corporation, New York
Web Design Consulting
• Consulted on imagery and web-friendly design adaptation
from print media in Photoshop and Flash.
• Provided style and implementation guidance.
• Provided cross-browser testing and correction.
June 2010-June 2011 West Herr, Clarence, New York
Web Consultant
• Address Web email inquiries
• Sales Support through email
• Content Consulting and Maintenance.
December 2009- April 2010 Dunn Tire, Buffalo, New York
Customer Service
• Customer service-answered customer inquiries.
• Maintained web content and imagery through
implementation of various CSS and HTML elements.
• Cross-Browser testing and correction.
REFERENCES:
Patrick Culligan
Information Technology and Services Professional
Robert Dimmer
Marketing Director
EDUCATION:
2011- 2012 Niagara County Community College-Web Design
2006 – 2009 Buffalo State College – Graphic Design
Contact this candidate