Customer Service Software Engineer
Resume:
Boris Dubinsky
Buffalo Grove, IL 60089
***************@*****.***
Recognized software engineering professional with over 27 years extensive and diversified
experience. Extensive background in software methodologies, design, and development. Utilized
C/C++ and Java languages under Linux/Unix, Windows, QNX, Solaris, PSOS, OS/2, OS/9, DOS
and VMS operating systems.
2007 to Motorola Mobility, Libertyville, IL
Present Distinguished Member of Technical Staff. Design, development, testing
and maintenance of the various components for the mobile phones.
Responsible for the design, development and support of device drivers for
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touch screen, proximity and ambient light sensors for Android based phones.
Implemented custom mobile applications using Java on the Android platform.
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Developed the procedures for measurement and optimization of the start up
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and shutdown procedures for Linux/Java based phones.
1994 to Motorola Solutions Inc, Schaumburg, IL
2007 Distinguished Member of Technical Staff. Design, development, testing,
and maintenance of infrastructure components within GSM, Integrated Digital
Enhanced Network (iDEN) and SmartZone (SZ) systems.
● Responsible for estimations, developing requirements and high level design for
the new features of iSG and iDAC boxes.
● Developed requirements, designed, implemented, tested and deployed SNMP
Network Agent feature of the iDEN and GSM IWF boxes. The SNMP
Network Agent generates alarms and collects statistical data about
performance of the Circuit Data Sub system.
● Participated in design and testing of the Circuit Data feature on the subscriber
devices.
● Generated and presented quality analysis of the software development
process for iDEN and GSM IWF development programs to the senior
management.
● Defined, implemented and maintained Configuration Management policies and
tools for IWF, Harmony, and DVG boxes using ClearCase and DDTS.
● Implemented based tasks and procedures for Inter task communications that
allow developers easier way to implement applications for IWF and Harmony
systems for Sun/Unix and QNX environments.
● Designed, coded and tested various real time applications such as ROOT,
DATA, and STRC for iDEN and GSM Inter Working Function (IWF) boxes.
IWF applications run on QNX OS, which is real time, UNIX like OS.
● Designed, coded and tested the protocol monitor for Circuit Data Sub system
of iDEN (Windows and Sun/Xwindows platforms).
● Defined requirements, designed, implemented and tested voice improvements
to the Base Radio Controller (BRC) using JITA algorithms as an overall
voice quality improvement to the iDEN system.
Defined general requirements and designed the Comparator sub system,
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which is part of the SZ system.
1990 to Rockwell International, Switching Division, Downers Grove, IL
1994 Software Engineer. Responsible for software design and maintenance, which
included design, development, testing and problem resolution of the Human
Interface sub system of the Automatic Call Distributor (ACD).
Implemented Sun based simulator environment for testing and integration
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of the ACD sub systems, which resulted in a reduction of development
time by an estimated 30%.
Designed, coded and tested a Remote Maintenance Link (RML) that
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allows Rockwell Customer Service group to detect and diagnose
problems at the moment they occur at the customer sight.
Designed, coded and tested Data Communication portion of an
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Information Control System. Implemented a Rockwell proprietary
communication protocol.
Designed, coded and tested Real Time Displays which help system
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administrators monitor the performance of a switch.
Designed, coded and tested Command Scheduling and Sequencing that
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allow scheduling and execution of commands at a predetermined time.
Implemented and tested a Message Display Unit Handler that allows
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ACD to display messages and performance information on special
displays.
1988 to Ameritech Applied Technologies, Arlington Hts, IL
1990 System Analyst. Major activities included development of the enhancements
to the Ameritech Standard Management System (ASMS).
● Designed and implemented the initialization of the internal tables of ASMS,
reducing start up time for a new customer by 50%.
● Defined requirements for an ISDN interface to ASMS.
● Customer support of ASMS.
● Set up and tested RJE SNA/BSC link from trouble systems to ASMS.
1986 to Systems Compatibility Corporation, Chicago, IL
1988 Software Engineer. Activities included software development of various
document format conversions.
● Designed and implemented automated conversions among various brands of
word processing software.
EDUCATION: DePaul University, Chicago, IL M.S. Degree in Computer Science
with concentration in Data Communications. DePaul University, Chicago,
Illinois.
University of Illinois, Chicago, IL B.S. Degree in Mathematics and
Computer Science.
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