Customer Service, Data Entry, Manager Assistant, bartender, bookkeeper
Resume:
Michelle Hall
ab2ssy@r.postjobfree.com
40.7158-75.4942
objective
To find a career that will continue to challenge my
abilities.
SUMMARY OF QUALIFICATIONS
Computer experience (word, excel, quick books, outlook, etc)
Quick learner
Great customer service skills
Works well under pressure
Basic Bookkeeping skills
Data Entry
AR/AP
Payroll Processing
Billing/Invoicing
Cash Handling, Banking, Account Reconciliation.
Great at multi tasking
Detail oriented
WORK EXPERIENCE
March 03' - Jan. 13'- DMS Hospitality Inc, Ft. Myers Beach, FL
Assistant Manager/ Office Administrator
Assistant to the General Manager
HR/ Payroll processing weekly
Customer service
Media tracking
Web media advertising / mass emailing
All office duties example: answering phones, paperwork, creation of forms
used daily by management & staff etc.-
Comment card tracking & response
Spread sheets
Excel, word, research
Maintain employee files
Maintain & purchase office supplies/equipment
Cash verification for daily business
August 11' - January 12'
Liberty Mutual Insurance Company
Insurance Assistant Subrogation Department
To give 1st report of loss to third party insurance company
Gather info re: accident & send report with info & pics to 3p ins.
companies.
Data entry/ process checks to correct files by applying & scheduling
payments.
Follow up with 3p ins. carriers re: supplement payments on auto accidents
Verify & schedule checks to Liberty Customers on return of deductible for
accidents.
Customer service
Support Claim Reps to ensure client auto claims are processed and resolved
quickly.
***please note*** Reason for short work history with Liberty Mutual was due
to relocation back to Florida.
Feb. 07' - July 09'
Hanson Marine Properties Ft. Myers Beach, FL
Office Administrator/Storage Liaison
Daily office duties/ Handled all aspects of boat storage exp: (Billing A/R,
Set up & maintain storage contracts, customer service, answering
questions, identify & resolve issues if possible, monthly customer
newsletter.)
Gathered & prepared daily deposits for (3) companies/all departments,
performed banking transactions deposits /change orders.
Assisted the accountant with data entry & bank reconciliation
Customer invoicing, check runs, filling, assisted accountant with
payroll/time cards.
Media tracking for all (3) companies, & reported to GM/Owner
Worked closely with all departments to ensure all daily tasks were
complete.
Helped resolve & work around computer/software issues.
Assisted the owners with any & all paperwork, manuals, faxes, memos, forms
Bank deposits and change orders for companies
Data entry of sales/invoices
Processed credit cards for monthly storage fee's, collection on past due
accounts
Processed vessel liens on past due accounts
Mar. 03' - Jun. 09'
Parrot Key Caribbean Grill Ft. Myers Beach, FL
High Volume Bartender
* Customer service
* Mixed drinks for customers & servers
* Opening & closing the bar
* Cash handling
__
Oct. 99' - Jan. 03'
The Brass Rail Restaurant Allentown, Pa
Evening Bar Supervisor
*Customer service
*Supervised night bar staff
*Mixed drinks & served food
*Closed bar & evening deposits
*Cash handling
***More employment history provided upon
request***
education
High School - graduated in 1994 -HS diploma- Easton, PA
Allentown bartending school 1994 Certification- Allentown, PA
REFERENCES
Matt Hanson: Business owner/operator- 239-***-****
Lori Pelonero: RN Health Park- 239-***-****
Patty Payne: Accountant Hanson Marine Properties 239-***-**** ext#16
Andre' Altorfer: Parts/Service Manager - 610-***-****
Mario Zanolli- Manager DMS hospitality 239-***-****
Jenny Martin- Supervisor Liberty Mutual Ins. Company 610-***-****
Contact this candidate