Customer Service Engineer

BALTAZAR NAJARRO

** ******* **** ****** ******, NY 10312

Mobile: 917-***-**** E-Mail: ********@*****.***

OBJECTIVE:

Qualified candidate seeking a full time position in warehouse management where I can utilize

my extensive skills, experience and training to add value to the organization.

PROFESSIONAL EXPERIENCE:

United Parcel Service Edison, NJ

March 2008 – Present

Customer Service

● Assist customers using computer systems, scanners, peripherals

● Enter customer information using Windows based software

● Drive vehicles to assigned locations in order to pick up or deliver packages

Vandale Industries/ADS Logistics Edison, NJ

May 2008 – January 2012

Warehouse Supervisor

● Led team of personnel and managed training, supervision and evaluation

● Utilized systems for the monitoring the inventory by gathering and inputting data

●Screened, trained staff, evaluated employee performance, and recommended or

initiated promotions, and disciplinary action for warehouse personnel

● Troubleshot, relocated and installed computer hardware and peripherals

Tuti Fruiti Originals Edison, NJ

May 1991 – May 2008

Warehouse Manager

● Supervised and assisted in receiving, recording and checking all inbound deliveries

● Maintained department payroll budget

● Interviewed, hired and trained staff

● Responsible for efficient inventory management including alerts, counting and reports

MILITARY EXPERIENCE:

United States Marine Corps Honorably Discharged 1992 Camp Pendleton, CA

Wireman/Communications

EDUCATION:

Chubb Technical Institute North Brunswick, NJ

Computer Network and Data Communications Engineer 2003

SKILLS:

Administration, maintenance, support and protection of computer systems and networks

Essential use of TCP/IP using DHCP, DNS, and the TCP/IP protocol

Proficient in MS Office Suites, Windows NT, 2000, XP, Vista and Windows 7

Speak and read Spanish fluently

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