Paralegal/ Legal Assistant

Chantily Sabay

**** ***** ********, **** **** • Chicago, Illinois 60660

773-***-**** • *********@*****.***

LEGAL EXPERIENCE

Aon Hewitt, Lincolnshire, IL 2013

Paralegal (Contract)

• Reviewed and evaluated disclosure responses on Conflict of Interest Disclosure Questionnaires to identify

potential conflicts of interest

• Summarized disclosure responses in database management tool for Internal Audit and Compliance team

review

• Categorized conflict of interest responses by specific status codes for escalation to the Compliance team

• Received paper Disclosure Questionnaires and transferred responses (on behalf of employees) into the

automated survey forms within the database management tool

JP Morgan Chase, Chicago, IL 2011 to 2012

Legal Assistant (Contract)

• Reviewed existing business client investment sweep agreements to ensure accuracy and consistency with

requirements of Federal bank regulations

• Generated and sent sweep investment agreements to business banking clients requesting their signature

and returned to us for bank compliance purposes

• Produced the highest amount of returned signed agreements on the bank’s top 90% of clients

• Provided friendly and timely customer support to clients and internal banking officers

• Tracked and logged interactions

• Followed up weekly via email and phone calls to ensure client compliance

• Contacted Service and Sales Representatives/Bankers (including Senior Leadership) to request that they

contact clients regarding escalated issues

• Sent client termination email notices for nonresponsive clients

• Updated thousands of client records

• Analyzed, scanned and imaged investment documents for federal audit

Fortress Insurance Company, Rosemont, IL 2010 to 2011

Compliance Filing Coordinator

• Processed medical malpractice claim reports for Fortress Insurance company and OMSNIC (parent

company) pertaining to treatment performed by dentists and oral surgeons

• Researched various states’ and national regulatory reporting requirements to ensure dental and oral surgeon

reports were processed accurately and submitted on a timely basis

• Performed background checks on affiliated insurance agents to verify/renew agency licensure

• Processed internal claim adjuster licensing

• Obtained signatures and filed applicable proxy forms for various state guarantee funds or other applicable

organizations

• Processed vendor invoices for payment

• Provided other administrative support to senior regulatory analyst as needed

Fortress Insurance Company, Rosemont, IL 2008 to 2010

Claim Technical Assistant

• Responded to initial calls from dentists calling to report a medical malpractice claim

• Interviewed dentists, summarized patients’ dental treatment, and collected patient records in compliance

with HIPAA regulations

• Set up new claim file in the system and forwarded to claims adjusters for further investigation and follow up

• Processed and submitted dental claim reports based on state and national reporting requirements

• Worked closely with the regulatory department in monitoring/maintaining national/state issues that impact

dental claim reporting requirements

• Assured communication with insurance agents, dentists, other parties regarding the initial set up of dental

claim

• Maintained the minutes for the quarterly dental claim committee review meetings

• Provided high level of service to internal and external contacts

continued...

Brinks, Hofer, Gilson & Lione, Chicago, IL 2006 to 2007

Patent Project Assistant

• Assisted patent prosecution paralegal with 1000+ active cases

• Prepared formal documents for filing with the USPTO including new patent applications, Issue Fee

Transmittals, Assignments, Corrective Assignments, Status Inquiries, Submission of Priority Documents, and

Notices of Express Abandonment

• Prepared conflict and matter requests and entered application details into IP Master docket system

• Proofread legal documents and checked for appropriate formatting, spelling and grammatical errors

• Checked accuracy of filing receipts (filing date, title, inventor names, etc.) received from the USPTO so that

requests for correction were timely filed

• Drafted correspondence

• Organized files

SALES/CUSTOMER SERVICE EXPERIENCE

Midas International, Itasca, IL 2005 to 2006

Consumer Relations Representative (Contract) - Handled consumer complaint calls and escalated to upper

management

URB, Inc., Lincolnwood, IL 2004

Property Sales Consultant (Independent Contractor) – Sold property for rehab purposes to real estate investors

Preferred Financial Solutions, Chicago, IL 2001 to 2004

Enrollment Specialist - Promoted a debt relief service to consumers as an alternative to bankruptcy

Futuretek Source, Arlington Heights, IL 1999 to 2000

Computer Sales Representative – Sold computer hardware and software to small business owners and IT

managers, and negotiated cost

Continental Technology, Carol Stream, IL 1998 to 1999

Computer Sales Representative – Sold computers to resellers and negotiated cost with purchasers

TECHNOLOGY SKILLS

• Intermediate skills in Microsoft Outlook, Word, Excel, Access and PowerPoint

• Research skills in Lexus/Nexus and Westlaw

• Proficiency in proprietary imaging and database software such as GlobalDocs, DIMS, APS, Deal Manager,

Customer Knowledge Center, REG-D, Salesforce

EDUCATION

Loyola University Chicago May 2007

Institute for Paralegal Studies

Paralegal Certificate, With Honors; Concentration in Civil Litigation; GPA 3.8/4.0

Loyola University Chicago January 1997

Bachelors of Science, Criminal Justice

Bachelors of Art, Music

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