DAVID DOMINGUEZ HERNANDEZ
#***, **** - **** ****** ? Edmonton, Alberta ? T6J 4L9 ? 780-***-**** ?
*******@*****.***
EDUCATION/TRAINING
Business Administration - Finance Diploma
received July 2012
NAIT/JR Shaw School of Business, Edmonton, Alberta
EMPLOYMENT HISTORY
RBC Client Service Representative (Mobile)
November 2012 - Present
Royal Bank of Canada, Edmonton, Alberta
. Accept short-term and long-term placements to cover absences of
permanent branch staff
. Adapt, as necessary, to the procedures/policies of each branch
. Assist clients with a wide variety of banking transactions
including deposits, withdrawals, credit card and bill payments,
selling and buying of foreign currency (i.e., USD and EUR),
issuing of travellers cheques, etc.
. Advise clients about the various types of banking
options/packages that are available through RBC to meet their
specific needs.
. Refer clients to account managers as needed.
Sales Representative, Wind Mobile October 2012 -
December 2012
Wind Mobile City Centre Location (Warranty Centre), Edmonton, Alberta
. Assessed cell phones for warranty coverage eligibility
. Promoted the benefits/merits of Wind Mobile products/plans to
clients
. Sold cell phones and mobile Internet plans to clients, and
activated new plans
Production Supervisor, Cookies by George August
2008 - April 2012
Cookies by George Manufacturing Facility, City Centre, Edmonton,
Alberta
. Increased productivity and efficiency of dough production by
implementing improved operational procedures
. Organized and supervised daily, weekly, and monthly production
of various types of dough
. Ordered and rotated stock
. Processed orders and shipped product across Canada
. Trained 9 new staff members during this period
. Experience working with forklift and pallet jack
ADDITIONAL SKILLS/INTERESTS/HOBBIES
* Fluent in both English and Spanish
* Proficient in Microsoft Office (Word, Excel, PowerPoint), and
familiar with Access and Visio
* Familiar with SAP software
* Outstanding personal and interpersonal skills (i.e., analytical,
patient, calm, process-oriented, willing to take initiative)
PROFILE Adaptable, professional, motivated finance diploma holder.
aast learner with proven ability to meet
deadlines and work well with others in fast-paced environments.
Eager to apply skills and expertise in a challenging, and
stimulating position.
REFERENCES AVAILABLE UPON REQUEST