Customer Service Assistant

KRISTIN THROWER

***A WARFIELD ROAD

GLEN BURNIE, MARYLAND 21060

443-***-**** (cell)

OBJECTIVE: To obtain employment where my customer service, medical

Assistant or nursing assistant skills can be utilized.

EXPERIENCE: Medical Assistant/CNA - Annapolis Cardiology

2002 Medical Parkway, Annapolis MD,

21401

October 2011- Present

Duties: Computer data entry, chart

work, filing, answering

Phones, performing vital signs

including EKG's, assisting

Doctors, holter monitors, eprescribe,

Lab results, EMR

Certified Nursing Assistant/ Med Tech-

Aamira Home Care

1203 West Street Suite D, Annapolis,

MD, 21401

August 2011- present

Duites: Assist clients with activities

of daily living

Internship- Summit Park Health and

Rehabilitation Center

1502 Federick Rd, Catonsville MD 21228

April 2011

CNA Internship

Walmart- Cashier/Customer Service

407 George Clauss Blvd, Severn MD,

21144

May 2009-August 2011

Duties: Greet Customers, Make Transactions,

Handle Monies,

Provide great customer service

Sales Associate- Dots Fashion

6711 Ritchie Hwy, Glen Burnie MD, 21060

June 2008- August 2008, December 2008-

February 2009

Duties: Provide excellent customer

service, ring sales, monitor

Fitting rooms, create a

clean shopping environment

Hostess- PMHS Hospitality/ Hilton Hotel

1739 West Nursery Rd, Linthicum MD,

21090

June 2008 - August 2008

Duties: Greet and Seat customers, serve

drinks, hospitality

Sales Associate - Sears Roebuck and Co.

5900 Ritchie Hwy, Glen Burnie MD, 21060

June 2006 - August 2007

Duties: Operate a cash register, handle money, communicate with

Customers in a

professional way

Internship- Baltimore Washington

Medical Center

301 Hospital Drive, Glen Burnie MD,

21061

February 2006- May 2006

Duties: Desk Attendant, Transfer phone

calls, fill in chart work,

Sterilize equipment for surgeries, wrap

and sterilize trays

EDUCATION: Vision Allied Health Institute, Towson, MD

Certified Nursing Assistant Program,

March -April 2011

Anne Arundel Community College, Arnold,

MD

RN prerequisites 2010-present

University of Maryland Eastern Shore

North County High School, Glen Burnie, MD, Diploma 2007

Center of Applied Technology North,

Severn, MD

Medical assisting basic skills

certificate

SKILLS: Strong organizational and communication skills

Proficient in MS Office software

Professional demeanor and strong work ethic

Great customer satisfaction skills

CPR Certification

First Aid Certification

Nursing Assistant Certification

Certified Medication Technician

REFERENCES: Available upon request

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