Sales Customer Service

Joshua D. Howard

**** * ******** #***. ******, TX 76208 . 940-***-****

*******@*****.***

Work Experience

Skinny Guys Computer Repair Denton, TX

Sales/Marketing 08/11-Current

● Market company for new clients

● Sales of networking and computer repair

Office Depot Denton, TX

Technology Supply and Sales 04/11-12/12

Sales of office supplies and technology(computers/services)

Virus removal and computer repairs

Customer Service

Elite Creative Solutions Denton, TX

Inside Sales Leader 07/10-11/10

Contact new and previous customer accounts

Sell refurbished toner and vinyl bin labeling systems

Put together daily sales meetings and new ideas

Customer service

Mailing out samples and receiving samples

Outfield Marketing Denton, TX

TSR 07/08-07/10

Manage Timeshare accounts

Convert Deeded weeks to a points system

Over the phone sales and upgrades

Customer Service

Vacation Tour & Travel Denton, TX

Reservation Manager / Sales Supervisor 01/04 - 08/04

02/07- 06/08

Promoted from highest grossing sales representative to position of supervisor

Supervised multiple sales campaigns for Bass Pro/Bluegreen Resorts

Directed sales teams of up to 25 employees

Held instructional meetings with employees daily

Trained new employees under multiple sales campaigns

Generated teams’ daily production reports

Motivated teams to meet specific sales goals

Participated in managerial meetings to improve closing techniques among the employees

Formally evaluated team members on a daily basis

Delegated the distribution of bonuses among team members

Education

Billy Ryan High School Denton, TX

Advanced Placement courses and Football team Graduated 05/04

North Central Texas College Corinth, TX

Associates Degree of Science in Progress 01/09-Current

Majoring in Sociology

Relevant Skills

Strong leadership skills Very friendly and outgoing personality

Excellent problem solving capabilities Experience with “cold calls”

Strong oral & written communication skills Very detail oriented

Adapts quickly in a fast-paced environment Extremely dependable employee

Works well under pressing deadlines Experience with Microsoft Office, Excel &

PRIS

References

Business:

Josh Christian Vacation Tour & Travel

940-***-**** Previous Sales Manager

Chase Fox Skinny Guys Computer Repair

972-***-**** CEO

Ray Jeffrey Vacation Tour & Travel

972-***-**** Sales Supervisor

Personal:

James Chance Fox Scientific

972-***-**** Grandfather

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