Customer Service High School

Frank Cruze

*** ****** ****** *****, *******, FL 33511

813-***-****

*******@********.**.***

Purchasing, Distribution, Inventory Control, Demand Planning, Quality Control

Supply Chain Management, Systems Optimization, Customer Service

PROFILE

Seasoned logistics professional experienced with all modes of transportation of both raw

materials and finished goods to worldwide customer base. Demonstrated ability to

negotiate rates/terms, measure, monitor and manage entire transportation process to meet

and exceed customers’ requirements, and consistently deliver on-time and under budget.

Excellent verbal and written communication skills. Fluent in Spanish. Superb customer

relations skills developed serving some of the jewelry industry’s most demanding

companies. Extensive experience working with sales. Keen analytical and problem-

solving skills.

For the past 2 years I have also been the company control, controlling expenses, annual

audits, sales tax, and other financial duties.

KEY STRENGTHS

* In-depth knowledge of logistics, inventory, transportation, customer service

* Results-driven, with proven ability to meet corporate logistics objectives

* Creative problem-solver

* Superb analytical skills

* Effective at planning, organizing and directing work of others

* Skillful negotiator

* Thorough understanding of transportation sourcing solutions

* Superior ability to manage multi-level control programs

* Exceptional written and verbal communications/presentations

* Current with most effective TMS technologies

* Strong customer relations skills

WORK HISTORY

Oct. 1989 – Present

Purchasing/Operations Manager, Bufkor, Inc.

Purchase all raw materials for manufacture of jewelry packaging and displays. Arrange

logistics for delivery (sea, air and truck) of all raw materials and finished goods to

worldwide customer base. Handle all negotiations with our major contractors. Negotiate

leases. Consistently maintain 20% - 30% under budget.

June 1972 – Oct. 1989

Purchasing Agent, American Ship Building

Purchased all materials for construction of new ship building. Managed materials budget

exceeding $100 million and brought project in 10% under budget.

Reported directly to Mr. Steinbrenner

EDUCATION

HCC 2 years (1974 to 1976)

1967 High School Seminole High school

KS State

AFFILIATIONS

Played in the NFL w the Dolphins

I coached JR high football in Brandon for 3 years

Veteran US Army 1967 thru 1970 (Vietnam)

Contact this candidate