Customer Service Sales
Resume:
TIFFANY A. HARMON
Randleman, NC 27317
******.****@*****.***
OBJECTIVE
To obtain full-time employment in the health care profession that will further develop my professional skills and abilities while
continuing my education.
EDUCATION
A.A.S Medical Office Administration 2013, Randolph Community College Asheboro, NC
Nursing Aide I 2009, Randolph Community College Asheboro, NC
COMPETENCIES AND SKILLS
Outstanding in Customer Service
Knowledgeable and understanding of the importance of HIPPA principles
Efficient in Word, Excel, PowerPoint
Cash handling in excess of 10,000 deposits
Establishing and maintaining customer relations
Successfully completed 3 courses in Medical Coding and Billing
Efficient in Medical Terminology
WORK EXPERIENCE
Outpatient Registration Internship, Randolph Hospital, Asheboro, NC February 2013-May 2013
• Communicates with patients, patient’s family members and staff in a courteous and professional manner
• Records current patient demographic information, including address, insurance information and reason for visit in a accurate manner.
• Obtain copies of insurance cards
• Maintains patient confidentiality.
• Scan documents in the systems
• Transport patients to correct department for testing/treatment
Nursing Assistant, Woodland Hill, Asheboro, NC November 2009-May 2013
• Assist residents with ADL’s
• Assist nurses with task such as vital signs, admission process
• Provide and safe and clean environment for residents and staff
• Assist with postmortem care when needed
• Provide Daily Care for residents
Sales Associate, Macy’s Inc., Greensboro, NC October 2007-August 2008
• Maintained a clean environment for customers and employees
• Completed credit applications
• Provided excellent customer service
• Accurately operated cash registers and sales floor coverage
• Put out stock and displays
• Assisted customers with special needs and fittings
Assistant Manager, Wendy’s Inc., Asheboro, NC July 2005-October 2007 February 2000- November 2003
• Supervised a team of up to 15 employees in fast paced customer driven environment
• Scheduled orders and supplies
• Personally handled and supervised cash handling and deposits
• Over saw quality control for consistency of products produced by staff
• Maintained requirements for health and sanitation inspections
• Used forecasting of recent performances to evaluate efficiency in order to keep labor cost to a minimum.
• Developed schedules for employees conducting interviews and orientations
References upon Request
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