Customer Service Manager

Location:

Posted:

July 24, 2013

Marisela Larios

Phoenix, AZ 85007

********-****@*******.***

OBJECTIVE:

To join an aggressive customer oriented team where I can further utilize my analytical and interpersonal

skills: desire to build business by improving my strength in creativity, customer service and leadership.

SPECIAL SKILLS:

Microsoft (Word, Power Point, Excel, Outlook, Access).

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Critical thinker who is dedicated when given a task, well organized, self-motivated with strong

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communication skills.

Bilingual.

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EMPLOYMENT:

Family Planning Associates Medical Group Phoenix, AZ

Front Office Receptionist 08/11-Present

Duties Include: Answering multiple phone lines, answering patients inquires about practice, giving patients

paperwork, bookkeeping, data entry, filing, records keeping, and taking payments.

Community Provider of Enrichment Services, Inc Tempe, AZ

Direct Support Provider 02/11-08/11

Duties included: Administer medications, assist consumers in personal hygiene, prep daily victuals,

transportation, and daily progress notes.

Target Tempe, AZ

In-Stock 06/07-03/09

Duties included: Researching merchandise, stocking, pushing merchandise to the sales floor, go backs,

cashier, help guest with carry outs, customer service, translating, and covering breaks for other departments

Sierra Vista Apartments Tempe, AZ

Leasing Agent 07/06-12/06

Duties Included: Customer service, answering multiple phone lines, showing apartments, work orders,

lease agreement, receiving rent, and delivering memos/notices.

The Orange Apartments Tempe, AZ

Assistant Manager/Leasing Agent 04/03-05/06

Duties Included: Administered front desk (assist residents complains), Expedited rental process

(application and credit check assessment, rental leases), Money management (balanced books, calculated

prorated rents, etc.), and Oversee maintenance staff.

References available upon request.