Executive Asistant

Nely Fernando

*** *. ********* ***, *********, CA 91711 909-***-****,

***********@*****.***

Qualifications & Summary

Skilled Executive Assistant with more than ten years of experience in

planning, supporting, coordinating daily operational functions, in fast

paced corporate environments.

. Experienced in managing heavy calendars, domestic and international

travel arrangements, and expense reports.

. Extensive experience with PowerPoint, Outlook, Microsoft Office

programs such as, Access, Word, Excel, Adobe and some experience with

Photoshop

. Manage correspondence independently.

. Efficient use of resources in completing tasks, reporting and

presentations.

. High level of focus on customer service, while having the ability to

work well in fast changing and high pressure environments.

. Capacity for high level of confidentiality when dealing with

proprietary information.

. Long history in creating tracking systems for high volume of records

and managing them efficiently.

. The ability to see the larger perspective and offer alternative

solutions and follow through.

. Demonstrated capacity to develop collaborative documentation such as

standard operating procedures policies and guidelines.

Employment

Document Specialist - BI Nutraceuticals, Inc 10/10 to present

. Managing and creating high volume of surveys and documentation for

customers.

. Create and manage samples for customers.

. Organizing and coordinating meetings.

. Customer Inquiry fulfillment. Includes the creation of necessary

documentation and the backing them up with supplier confirmation of

ingredient claims.

. Proof reading and quality control of records.

. Management of SOPs

. Supporting the VP Global Quality & Compliance with audits.

. Bringing up inconsistencies and safety concerns with regards to

products.

. Tracking vendor qualifications with customer requirements. Verifying

quality declarations by vendors.

Quality Specialist/Executive Assistant - Valeant Pharmaceuticals

International

06/07 - 11/09

. Assisted the Vice President of Global Medical Affairs and the Director

of Medical Affairs with expense reports, travel, presentations, and

investigator initiated study proposal meetings, created and maintained

meeting minutes. Tracked all department expenses, and created purchase

orders.

. Worked as a team with medical science liaison team by tracking, and

maintaining the post marketing study information, payment

reconciliations, and updates.

. Helped write Standard Operating Procedures and policies and guidelines

for Valeant's three compassionate use programs per the requirements of

the FDA.

. Initiated an accountable and compliant system, by which three

compassionate use drug programs could be tracked, maintained and

reported to the FDA.

. Fine-tuned our investigator agreements, to reduce costs and maximize

results.

. Helped reduce department expenses by approximately $100,000 by

streamlining procedures and eliminating excessive spending and

consolidating departments.

. Handled confidential employee records such as contracts, yearly

reviews, and client agreements.

. Managed product complaints for company products, conducted

investigations and ran monthly signal monitoring reports.

. Supported the safety team with registration of new Serious Adverse

Event cases in the safety database per International Conference of

Harmonization (ICH) Guidelines.

. Quality Control of the database, individual cases and the reports

prior to being sent to the Food and Drug Administration (FDA).

. Wrote and proofread patient narratives in preparedness for FDA

submissions.

Temporary Assignments

02/05 - 05/07

Several temporary Administrative Assistant assignments through AppleOne and

Abigail Abbott Services while attending fulltime school at Chapman

University.

Executive Secretary - MDS Pharma Services - Irvine CA

08/01 - 02/05

. Assisted two senior directors with travel, day to day projects,

presentations, events planning and expense reports.

. Updated and maintained confidential employee records per the company

guidelines.

. Managed, ordered and tracked communication devices such as cell phones,

calling cards, and teleconferencing accounts for approx two hundred

employees.

. Ordered and tracked long distance telephone services for home based

employees.

. Maintained, tracked and updated training records for Information

Technology department employees.

. Created a system through which all software programs could be tracked

for licensing.

Associate Property Manager - Keystone Property Management - Irvine CA

02/98 - 08/01

. Provided customer service for approximately twenty Homeowner

Associations in the Orange County area.

. Contracted vendor services for Homeowner Associations.

. Assisted approximately three property managers in the daily operations

of Homeowner Associations.

Production Administrative Representative - Washington Mutual Bank -

Northridge CA

06/95 - 01/98

. Complied with bank levies according to the requests from child support

services and District Attorney's (DA) office.

. Provided daily customer service to the local DA's office and other

Attorneys on customer records request status.

. Complied with subpoena requests as per the requests of numerous

Attorneys.

. Provided general correspondence for the subpoena department.

. Researched customer records in order to provide data for Grand

Jury cases.

. Maintained and tracked billing records for customers.

Executive Secretary - Data Entry International - Colombo, Sri Lanka

01/92 - 03/95

. Typed job contracts for numerous positions for the company and kept

records of signed contracts.

. Maintained confidential employee contracts and records.

. Maintained records of accounts receivables and sent reminders to

vendors when payments were due.

. Managed accounts payables and receivables for the company.

. Reconciled bank accounts with payables and receivables.

. Controlled and reconciled the petty cash account.

. Made travel arrangements for executives.

. Coordinated special events for executives and employees, such as

company picnics.

. Set up mass interviews for data entry operators.

Legal Typist - HHL Financial Services, Inc. - North Hollywood, CA

02/87 - 12/88

. Typed court documentation such as depositions, bank levies.

. Prepared Exhibits for presentation in court cases.

. Proofread documents to be presented in court.

. Recorded documents such as depositions and judgments and at county

recorder's office.

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Education

. Chapman University

o Bachelor of Arts 2007 - Organizational Leadership with minor in

Psychology

. Institute of New Horizons - Sri Lanka

o Diploma in Psychology 1993

. St. Thomas's College - 1986 Sri Lanka

o Advanced Level Certificate (High School Equivalent)

. St. Michael's School - 1984 United Kingdom

o Ordinary Level Certificate (Jr. High School Equivalent)

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